Nhân Viên IT (IT Officer)

Supervise and maintain the stability of the whole IT system in Fusion Corp.
 To be on duty at the phone and record all requests from guests/staff to support with hardware,
software tasks as well as other peripheral devices.
 To install/ maintain and configure all computer system and peripheral devices in accordance
with requirements of Management Company.
 To diagnose and repair software and hardware computer incidents.
 To supervise and maintain virus system - make plans to prevent viruses, update the patches for
computers in the hotel.
 To supervise and maintain the stability of the whole Internet and System in Fusion Corp. To
ensure the system works 24/7, including the following items:
o Manage all servers in Fusion Corp, maintain their stability. Make daily/monthly follow-up
schedule and make annual plan of maintenance.
o Manage all firewall, router, switch, update new firmware version.
o To supervise all communication lines, report to Group IT Manager whenever an incident
happens.
o To supervise and maintain the stability of the backup and recovery systems in the hotel.
o To make a list of data that needs to be backed-up. To ensure the data is safely backed-up
o To plan to restore files after the backup test in order to ensure the integrity.
o To make a plan to restore data after catastrophe and backup plan.
o To supervise and maintain the stability of the fixed IT asset management system/ IT
inventories.
o To supervise and maintain the stability of the system connecting to banking system, other
software for accounting.
 Support Group IT Manager in compiling technical documentation, process, procedures,
directing and disseminating to staff.