Mô tả công việc
Reviewing Online Videos/Content/Complaints/Legal/Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
Reviewing/updating contents
Audit of content received and sharing for platform
Liaising between guests and partners to resolve light complexity issues via inbound,outbound, email, chat, and messaging on various topics such as:
additional travel advice,modifications, cancellations, complaint.
Providing accurate, valid, and complete information by using the right tools, methods, and processes.
Ensuring a high level of customer service and a positive guest experience.
Proactively updating information/knowledge about customer service.
Yêu cầu
Graduated from High school or equivalent Majors is an advantage.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
At least 6-month experience in Customer Service roles or any relevant ones.
Quyền lợi
Average Income:
10.000.000 - 12.000.000 vnd/month.
Base Salary: 7.500.000 vnd/month.
Meal allowance: 500.000 vnd/month.
Night shift allowance: 30% base salary.
Monthly KPI incentive: 900.000 - 1.200.000vnd/month.
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.
Working in a dynamic, professional environment with many opportunities for advancement
Thông tin khác
Thời gian làm việc
5 days/week (any 2 days off).
Shift: Rotate 24/7 (according to the arrangement of the team leader).
Rotating shifts: 9 hours/shift/month (including 1.5 hour rest).
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: Tech Valley, Quang Trung Software City, Phường Trung Mỹ Tây (Quận 12 cũ)
- - Hồ Chí Minh: Onehub Saigon Tower 1 - Đường D1, Phường Tăng Nhơn Phú (Thành phố Thủ Đức cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/07/2026
