- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
- Coordinate with other departments to demand Residents'requests
- Support sales and marketing by providing relevant information including customer feedback and sales leads.
- Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
- Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
- Manage individual portfolio assigned to maximize guest satisfaction.
- Responsible and accountable for handling and safe keeping of cash and guest valuables.
- Contribute to 'Fraser experience'.
- Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
- Any other duties as assigned
* BENEFITS:
- Monthly service charge bonus (3.5 million VND per month)
- 13th-month salary
- Social insurance, health insurance, and unemployment insurance contributions
- Support for uniforms and meals
- Participation in various engaging employee activities
- Opportunities for professional training and skill development
- 12 days of annual leave
- Regular annual health check-ups
- Support sales and marketing by providing relevant information including customer feedback and sales leads.
- Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
- Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
- Manage individual portfolio assigned to maximize guest satisfaction.
- Responsible and accountable for handling and safe keeping of cash and guest valuables.
- Contribute to 'Fraser experience'.
- Contribute to increase customer satisfaction level and the ratio of compliments against complaints.
- Any other duties as assigned
* BENEFITS:
- Monthly service charge bonus (3.5 million VND per month)
- 13th-month salary
- Social insurance, health insurance, and unemployment insurance contributions
- Support for uniforms and meals
- Participation in various engaging employee activities
- Opportunities for professional training and skill development
- 12 days of annual leave
- Regular annual health check-ups
Yêu cầu
- Have knowledge in office administration
- Have knowledge in Customer Relations
- Have customer service and communication skills
- To be self-motivated and organised, prioritises tasks to meet deadlines independently
- To be service-oriented and enthusiastic
- To be meticulous and responsible, accomplish tasks effectively
- Have ability to work in a team and with other departments.
- Have knowledge in Customer Relations
- Have customer service and communication skills
- To be self-motivated and organised, prioritises tasks to meet deadlines independently
- To be service-oriented and enthusiastic
- To be meticulous and responsible, accomplish tasks effectively
- Have ability to work in a team and with other departments.
Thông tin chung
- Ngày hết hạn: 07/12/2024
- Thu nhập: Thương lượng
Giới thiệu công ty
Xem trang công ty
Modena by Fraser Vĩnh Yên là khách sạn 4 sao thuộc tập đoàn quản lý khách sạn Frasers Hospitality của Singapore sẽ khai trương vào tháng 10/2024
Quy mô công ty
Từ 26 - 100 nhân viên
Việc làm tương tự
Hệ Thống Nhà Hàng Quán Ăn Ngon - Công Ty TNHH Phúc Hưng Thịnh
7 - 8 triệu VND
03/02/2025
Hà Nội
Citra Westlake City Development Co., Ltd | Công ty TNHH Phát triển Khu đô thị Nam Thăng Long
Từ 7 triệu VNĐ
06/02/2025
Hà Nội
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.