Nhân viên tổng đài bộ phận Kỹ thuật / BMS/ WCC Attendant

Handles administrative duties of the department in a timely and efficient manner as directed
Handles engineering inquiries and requests and ensures that these are passed on to the appropriate individuals for appropriate action
Ensures Director of Engineering is appraised of any urgent or pressing matters
Liaises with other department administrators to ensure information is passed on a timely and accurate manner
Administers work requests, both, e-engineering and e-connect platform, coordinate and assign work priorities, track backlog and update accordingly
Administers the preventative and predictive maintenance program and update the records accordingly
Manage emergencies and special support work such as utility outages, and special events.
Maintains and updates computer records, information in shared drive, utility data and general information for workshop board as directed and/or required.
Respond to service requests by customer timely and professionally, assess productivity.
Keep up-to-date with engineering best practices and market and implement them.
Measure individual performance of work against established goals and standards.
Ensures that the engineering office is maintained in a clean and tidy fashion,
Manage/control keys, tools, supplies, parts and materials inventory as directed.