Odoo Project Manager/ Delivery Manager

ERP Implementations & Client Delivery
● If you are passionate about leading complex client delivery and turning plans into measurable outcomes
● If you can build trust with US clients and executive stakeholders through clear, proactive communication
● If you thrive when coordinating global consulting, engineering, and QA teams toward a shared plan
● If you can protect projects through risk management, milestone control, and commercial discipline
● If you want to help scale a high-performing PMO and delivery organization at Novobi
Then this Delivery Lead / Project Manager role at Novobi is the perfect opportunity for you!
What will you do?
● Own end-to-end delivery of ERP implementation, enhancement, and support projects from project handover and mobilization through go-live, hypercare, and formal handover to support.
● Act as the day-to-day delivery leader for US clients, maintaining a trusted relationship, setting expectations, and ensuring that decisions, issues, and dependencies are visible early.
● Work closely with Novobi's US Consulting team to align the project approach, functional priorities, client communications, and delivery decisions.
● Build and maintain the integrated project plan, including scope, deliverables, milestones, workstreams, dependencies, owners, acceptance criteria, and critical path.
● Establish a disciplined governance cadence: project kickoffs, status meetings, steering updates, action tracking, and concise executive reporting.
● Own the RAID process (risks, assumptions, issues, and dependencies), drive mitigation and recovery plans, and escalate decisions at the right time.
● Coordinate consultants, engineers, QA, and shared specialists across the US and Vietnam to maintain readiness, handoffs, quality, and accountability.
● Manage resource allocation and capacity against the project plan; identify capability gaps, staffing risks, and conflicts before they affect milestones or customer confidence.
● Control commercial health by tracking budget, actual effort, forecast, utilization, scope changes, delivery margin, and corrective actions.
● Identify and manage scope creep. Prepare clear change requests or recovery options with the Consulting Lead and BOD when changes affect effort, timeline, budget, or margin.
● Lead go-live readiness, acceptance planning, project closure, lessons learned, and transition to support so that delivery outcomes are sustainable.
● Partner with BOD and delivery leadership to strengthen PMO capabilities, including delivery standards, dashboards, templates, quality gates, capacity planning, and coaching for project managers.
What will you build and develop?
Delivery Leadership & Client Trust
● Lead structured project delivery for US clients, from launch through successful adoption and closure.
● Develop executive-level communication, including clear status reporting, decision framing, and difficult stakeholder conversations.
● Balance client expectations with delivery constraints while protecting quality, commitments, and long-term relationships.
Commercial & Resource Control
● Strengthen practical ownership of project budget, forecasting, utilization, margins, staffing, and change control.
● Learn to turn delivery data into early action: replan, staff differently, escalate, or commercialize a change before risk becomes a loss.
PMO & Delivery Operations
● Help shape a scalable operating system for project governance, project health, resource visibility, and delivery quality.
● Coach team members on project discipline, ownership, communication, and continuous improvement.
ERP & Business Context
● Build deeper exposure to ERP business processes and Odoo delivery through close partnerships with experienced US consultants and specialists.
● Odoo product expertise is valuable, but your primary contribution is to lead the delivery system that enables specialists to succeed.
Qualifications:
● At least 5 years of experience in project management, delivery leadership, professional services, ERP, SaaS, or business-solution implementation projects.
● Proven ability to manage multiple workstreams, maintain project plans, control milestones, and bring teams and clients to timely decisions.
● Strong client-facing English communication skills, with confidence leading meetings, writing executive-ready updates, and handling difficult conversations professionally.
● Demonstrated experience managing project financials such as budget, actuals, forecasts, utilization, scope, change requests, and delivery margin.
● Strong command of project management practices: planning, RAID management, governance, resource coordination, quality gates, change control, and escalation.
● Ability to coordinate global cross-functional teams and influence people who may not report directly to you.
● Commercial awareness and sound judgment in balancing customer outcomes, delivery feasibility, and Novobi's financial health.
● Solid understanding of business processes and enterprise system implementation. Deep functional configuration expertise is not required for this role.
● Detail-oriented, organized, resilient, and proactive, with strong follow-through on commitments and actions.
● Willingness to work overlap hours with US clients and teams several days a week.
● Willingness and flexibility to relocate temporarily or permanently to another Novobi office, when business needs and project assignments require on-site support.
● Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field is preferred.
Preferred Qualifications
● PMP, PRINCE2, PMI-ACP, Scrum, or comparable project-management certification.
● Experience delivering ERP, CRM, e-commerce, or cloud business-solution projects for US or international clients.
● Experience in consulting or professional services environments with fixed-price, time-and-materials, or retainer engagements.
● Experience in manufacturing, supply chain, retail, distribution, field service, or similar operational environments.
● Odoo delivery exposure, certification, or functional knowledge is a plus - not a prerequisite.
Benefits
● Very competitive salary commensurate with experience.
● Comprehensive benefits package including private healthcare insurance (PTI) for you and your family, plus social insurance based on full salary.
● Training and development support for delivery leadership, ERP knowledge, professional certifications, and English communication.
● Flexible working time (9:30 AM to 6:00 PM, Monday to Friday).
● Annual leave and work-from-home entitlement up to 54 days per year, plus one additional day after every two years.
● Opportunities for career growth toward Senior Delivery Lead, Delivery Manager, PMO Lead, or broader operations leadership roles.
● Other employee benefits: sickness, birthday, International Women's Day (March 8), Vietnam Women's Day (October 20), Children's Day (June 1), and family emergencies.
About Novobi
Since 2008, Novobi has supported more than 200 U.S. companies in their digital transformation journeys through Enterprise Resource Planning (ERP), E-Commerce, and Cloud Computing solutions. Recognized for excellence and reliability, we have earned:
● A place on the Inc. 5000 list of fastest-growing private companies in America for four consecutive years (2022 to 2025).
● The #18 fastest-growing companies in Central Texas in 2023.
● Inc. Power Partner certification in 2023 and 2024 for exceptional service to U.S. businesses.
With a team of over 60 professionals across the US, EU, and Vietnam, Novobi fosters a culture of innovation, collaboration, and operational excellence. Joining Novobi means leading meaningful client outcomes while helping build a more scalable global delivery organization.
Locations
● Headquarters: Austin, Texas, USA
● Vietnam Office: District 10, Ho Chi Minh City
● Working Language: English For more details, visit our website: [protected info]
About Odoo
Odoo is a leading ERP platform trusted by over 28 million users worldwide and backed by the world's leading venture capital firms, including Sequoia (invested in Apple, Paypal, etc.), CapitalG (Google's VP firm), and Summit Partners. Known for its modular design and user-friendly interface, Odoo enables businesses to streamline operations and enhance efficiency across core functions like Accounting, Sales, Inventory, Manufacturing, CRM, and HR.