[Online] Công Ty Công Nghệ BSS Group Tuyển Dụng Cộng Tác Viên Customer Support Part-time 2025

COMPANY INTRODUCTION
BSS Group is the trusted partner for full-service E-commerce solutions.
Since 2012, BSS has provided a wide range of products and services on multiple platforms. Two years later, BSS Commerce was established representing a significant step in the company's efforts to build a reputable brand of products & services
In 2022, we are thrilled to have Magestore and Simicart join the ecosystem to diversify our offerings for hundred thousands of customers from over 150 countries in the world. From our humble beginnings with only 3 key members in our first office, BSS Group has now expanded to 300 members - including E-commerce Solution Specialists, Certified Developers, PMP certified Project Managers, highly qualified Testers, and Marketers.
To become a trusted full-service solution provider for multiple eCommerce platforms on a global scale, we are eager to find out the next talented generation to join us.
We pride ourselves on:
- Competitive benefits
- Plentiful career development opportunities
- International project & Innovative technology
- Human-centric working environment
Find out more about BSS:
1. Products & Services: [protected info] and [protected info]
2. People & Culture: [protected info]
Website
[protected info]
Customer Support Collaborator
Tính chất công việc: Online; Bán thời gian; Khác - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Địa điểm: Hà Nội; Hồ Chí Minh; Đà Nẵng; Huế; Khác; Nước Ngoài - Mức lương: Từ 4 Triệu - Dưới 8 Triệu VNĐ / Tháng; Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
Consult, guide, and support in solving queries about Omni Themes' products from customers through multiple support channels
Support to handle problems arising when customers install and use the Shopify Themes and Apps.
Transfer technical problems, request customization for the development team, and ensure the quality of work delivered to customers.
Update customers on the status of processing requests
Advise customers on solutions when using eCommerce and Shopify
Work with various teams
Conduct other tasks assigned
REQUIREMENTS
Ideally a university student in their third or final year, or between 22-25 years old.
Minimum 24 hours per week, with required hours from 0:00-4:00, or 4:00 - 8:00 (GMT+7) Mon- Sat.
Compensation is based on actual hours worked.
Proficient in English with an IELTS score of 6.5 or equivalent.
Strong skills in communication, presentation, analysis, and critical thinking.
Prior experience in customer support for tech or e-commerce is a plus.
Basic knowledge of HTML/CSS is an advantage.
Team-oriented with a quick learning capability.
BENEFITS
Salary: 60,000 VND/hour.
Work remotely and gain exposure to the latest technology and e-commerce.
Improve English proficiency and develop client relations skills.
Gain the opportunity to become an official employee if you have the desire and meet the job requirements.
Participate in regular online training sessions.
Work in a professional, dynamic, challenging environment and improve your skills.
Flexible working hours, we proactively arranged weekly and monthly.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 21/1/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW