Công Ty Công Nghệ BSS Group Tuyển Dụng Cộng Tác Viên Customer Support Part-time 2025

COMPANY INTRODUCTION
Địa điểm: Hà Nội; Hồ Chí Minh; Nước Ngoài; Đà Nẵng; Huế; Khác - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, ...); E-commerce, Thương Mại Điện Tử, Bán Hàng Online - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
BSS Group is the trusted partner for full-service E-commerce solutions.
Since 2012, BSS has provided a wide range of products and services on multiple platforms. Two years later, BSS Commerce was established representing a significant step in the company's efforts to build a reputable brand of products & services
In 2022, we are thrilled to have Magestore and Simicart join the ecosystem to diversify our offerings for hundred thousands of customers from over 150 countries in the world. From our humble beginnings with only 3 key members in our first office, BSS Group has now expanded to 300 members - including E-commerce Solution Specialists, Certified Developers, PMP certified Project Managers, highly qualified Testers, and Marketers.
To become a trusted full-service solution provider for multiple eCommerce platforms on a global scale, we are eager to find out the next talented generation to join us.
We pride ourselves on:
- Competitive benefits
- Plentiful career development opportunities
- International project & Innovative technology
- Human-centric working environment
Find out more about BSS:
1. Products & Services: [protected info] and [protected info]
2. People & Culture: [protected info]/
Website
[protected info]/
Customer Support Collaborator Part-time
Tính chất công việc: Online; Bán thời gian; Khác - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng
JOB DESCRIPTION
Work with the product team to provide excellent customer support
Help customers set up and use BSS Commerce Shopify apps.
Communicate technical issues to the development team and create follow-up tasks.
Keep customers updated on their requests.
Report common issues to the product team to help improve our apps.
Participate in regular online training sessions.
Handle additional tasks as needed (about 10% of your workload).
REQUIREMENTS
Preferably 20-25 years old.
Working hours are from 0:00 to 7:00 AM (Optional weekend shifts).
Proficient in English with an IELTS score of 7.0 or equivalent.
Strong skills in communication, presentation, and analysis.
Prior experience in Shopify customer support, and e-commerce is an advantage.
Basic knowledge of HTML/CSS is a plus point.
Team player with a fast learning ability.
BENEFITS
Salary: 60,000 VND/hour, based on actual hours worked.
Remote work 100%, enjoy the flexibility of working from anywhere.
Gain experience with the latest technology and e-commerce trends.
Improve your English and enhance client relations skills.
Work in a dynamic and challenging setting that helps you grow.
Flexible working hours, we proactively arranged weekly and monthly.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 5/5/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW