The team you will be part of
The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.
The part you will play
As a Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple accounts across all ecommerce platforms in Vietnam. As the account's main point of contact and trusted advisor, you create the ecommerce strategy and plans for your brands and take ownership of their stores like it is yours. You negotiate with account and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the account, in order to grow the business. You have a firm grasp of ecommerce fundamentals and the growth levers that the different marketplaces offer. You coordinate with our different in-house teams and ensure that collectively you make your accounts successful.
You are responsible for account NMV and revenue growth and work closely with the
business development team to explore how your brands can benefit from additional services.
As a KAM, you will take charge of
Manage and develop key account (brands) performance across multiple marketplaces
Analyze and optimize Important ecommerce metrics (NVM, ROI, ROAS ...)
Build and implements strategic promotions / growth levers for brands
Develop annual growth plans and activation calendars and campaign proposals
Manage stocks level to ensure daily/weekly/monthly operations
Collaborate with internal teams to manage all product content, store, and details on E-Commerce platforms
Work together with Intrepid leadership to ensure retention and growth
Conduct market and competitors analysis to propose strategies for revenue growth
What we are looking for - the ideal profile
University degree in any fields
From 1-4 years experience in Key account management or Store operations in Ecommerce (Lazada / Shopee/ Tiki/ Tiktok Shop), with another enabler, or with a brand or distributor
Commercial performance-driven mindset, Flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
Strong interpersonal, relationship and communication, and data analysis
In return, you will be getting
We work with the most ambitious leading brands in ecommerce across South East Asia and the brand management team is the key interface between brands and our different in-house teams. In this role, you will have the most holistic overview of all facets of driving a successful e-commerce business
From Junior KAM to KAM to Senior KAM to Cluster Manager and beyond, this team offers a lot of opportunities for career progression and personal development, with increasing commercial and team management responsibilities
Advanced systems and tools support you in running the stores of our clients, so you can focus your time on analyses, planning and initiatives that have the highest impact
Brand Management is a very diverse discipline, from honing your analytical and commercial skills to communication, stakeholder management and negotiation, you will get to do it all and learn from a collaborative and supportive team of experts
APPLY HERE
