Mô tả công việc
Role Overview
The Operations Manager is responsible for overseeing the delivery of training and consultancy services, managing SGS Academy operations, coordinating trainers and technical experts, and ensuring business targets are achieved through efficient resource and operational management.
Key Responsibilities
Manage end-to-end delivery of training programs and consultancy projects, ensuring quality, timeliness, and customer satisfaction.
Drive operational performance to support revenue targets, resource utilization, and profitability.
Oversee daily operations of SGS Academy, including facilities, training rooms, equipment, and participant experience.
Coordinate and schedule trainers, auditors, consultants, and technical experts across business units.
Collaborate with Sales, Customer Service, Finance, IT, Facilities, and SBU teams to ensure smooth service delivery and project execution.
Yêu cầu
- Bachelor's degree in Business Administration, Management, Education, Engineering, Quality, Sustainability, or another relevant discipline.
- Minimum 5 years of relevant experience in service sector
- Fluent communication skills in Vietnamese and reasonable level of English
Quyền lợi
- 13th month salary
- Holiday bonus
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Trưởng nhóm / Giám sát
Học vấn
Cử nhân
Kinh nghiệm
5 - 10 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Kế toán / Kiểm toán
,
Tư vấn dịch vụ khách hàng
,
Xuất nhập khẩu / Ngoại thương
Thông tin chung
Nơi làm việc
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 04/09/2026
The SGS Group is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 95,000 employees, SGS operates a network of almost 2,400 offices and laboratories around the world.
Quy mô công ty
Từ 501 - 1000 nhân viên
