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Mô tả công việc
• Planning, directing and coordinating the activities of the Operation department.
• Communicate and build good rapport and relationship with customers, liners, co-loaders and agents.
• Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
• Monitor and manage all enquiries from customer or agent have been responded promptly and acted accordingly.
• Verify and monitor each job task to ensure that there is no overlooked-on shipment arrangement.
• Liaison with customers, agents, operations and service providers on all operational related matters.
• Overseeing the selection, training and performance of staff.
• Monitor payment receive from customers and agents before shipment collection or release.
• Check, verify & raise payment request on shipment charges.
• Monitor shipment and any other related records has been maintained and updated accordingly.
• Monitor KPI performance for Operation department and conduct review on the progress of CS personnel.
• Accomplish department and organization mission and objective by completing related result as needed.
• Perform any ad-hoc duties as assigned or required from time to time.
Yêu cầu
• Proficiency in Mandarin and English.
• At least 5 years (s) of working experiences of Ocean Freight Operations and leading team in International Forwarding is required for this position.
• Customer focus and result oriented.
• Good communication (both written and spoken) and interpersonal skill.
• Strong negotiation skill and technique.
• Strong problem-solving and creative skills.
• Meticulous and able to work under pressure.
• Able to cope with fast-paced working environment.
• Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Quyền lợi
Nghỉ phép có lương
All leaves follow local rules
Giải thưởng
Rewards for excellent performer
Máy tính xách tay
Laptop will be provided by company for daily work
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Communication Skills, Customer Focused Design, Mandarin, Negotiation Skills, Problem-solving
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không giới hạn
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Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: $ 1,000-1,500 /tháng
Nơi làm việc
- Tầng 7, Tòa nhà số 209, Đường Hoàng Văn Thụ, Phường 08, Quận Phú Nhuận, Thành phố Hồ Chí Minh
