Operation Officer (Ha Noi & Ho Chi Minh Head Office - 630)

AEONMALL Vietnam Co., Ltd is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy "The customer first", we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture.
Because of business expanding, we are in need of recruiting 01 Operation Officer
+ Work location: 3rd Floor - East Office of AEON MALL Long Bien, No. 27 Co Linh Road, Long Bien Ward, Hanoi
+ Working time: 8:30 AM - 5:30 PM, Monday - Friday
+ Report to: Executive/ Senior Executive
Job summary:Perform administrative support, data entry, document arrangement, and track the execution of basic operational procedures. Focus on record keeping and supporting new mall opening projects in terms of documentation.
1. Subjectively participate in daily on-site inspections. Master operational basics through hands-on learning to ensure accurate inspections and routine checks (30%);
2. Collect weekly and monthly data (incidents, utilities, Sales /customer /bike/car figures) with high precision. Understand how numbers reflect field activities and submit high-quality reports to supervisors (20%);
3. Strictly follow Standard Operating Procedure and regulations. Proactively share ideas for minor workflow improvements noticed during daily tasks (20%);
4. Handle administrative tasks such as RFA (Request for Approval), contract management, payments and support meeting preparations (10%);
5. Support on-site activities for new mall launches, events, or emergency responses (15%);
6. Other ad-hoc tasks as assigned to achieve organizational goals (5%).