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Mô tả công việc
- Coordinating and confirming all ground services such as transportation, local experiences, and day activities according to the approved itinerary.
- Managing communication with guides, drivers, and suppliers to ensure clear understanding of daily schedules and service standards.
- Monitoring day-to-day trip operations to ensure services run on time and meet company quality expectations.
- Handling last-minute changes or special requests from guests, ensuring quick and effective solutions.
- Supporting guides with updated tour information, guest preferences, and logistical arrangements.
- Checking service vouchers, pick-up times, and coordination details to prevent operational errors.
- Gathering post-service feedback from guides and suppliers to help maintain and improve service quality.
- Assisting with payment follow-ups, supplier documentation, and other administrative duties as required.
- Building and maintaining strong, positive relationships with guides and local partners across destinations.
Yêu cầu
- Strong English communication skills, both written and verbal.
- At least 2 years of experience in a similar operations role with solid understanding of travel logistics.
- Reliable and dedicated, able to stay organized and perform well under pressure.
- Proficient in Microsoft Office Suite and other digital platforms that support operational tasks.
- A proactive team player with a genuine passion for travel and service excellence.
What We Offer
- Competitive salary and performance-based incentives
- Medical and accident insurance coverage
- Annual leave and public holidays, with a flexible working plan
- Ongoing training and professional development opportunities
- Team gatherings and familiarization trips within Vietnam and abroad
Quyền lợi
Chăm sóc sức khoẻ
Medical and accident insurance coverage
Nghỉ phép có lương
Annual leave and public holidays, with a flexible working plan
Đào tạo
Ongoing training and professional development opportunities
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Thông tin khác
NGÀY ĐĂNG
27/11/2025
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Nhà Hàng - Khách Sạn/Du Lịch > Đại Lý Du Lịch
KỸ NĂNG
Travel Consulting, Luxury Travel, Customer-Focus Mindset, Finding Customers, Tourism
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Không hiển thị
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Thông tin chung
- Ngày hết hạn: 27/12/2025
- Thu nhập: Tới $ 800 /tháng
Nơi làm việc
- Dong Loi Building, No. 2-4, Lang Street, Hanoi, Vietnam
