Operations Air

- Receive orders from customer, sales and networks for air export shipment and contact with relevant parties to define shipment details - Communicate with relevant parties (customer, network, airlines) to arrange a most suitable flight schedule for each shipment - Coordinate with Operator at the airport to receive cargo from shipper for air export shipment - Issue airway bill - Regular track and trace every shipment and update status to customer/ sales/ network. Contact with the airlines to solve problem such as cargo delays or missing... if any - Coordinate with logistics supplier to perform a standard exworks service if required - Accurately issue invoice to customer/ network - Check all incoming invoices and pass them to accounting department for posting in period - Check and support sales/ network with freight rate/ space situation for air export from SGN. Air import: - Receive orders from customer/ sales (free-hand shipment) and communicate with network to arrange a most suitable schedule for each shipment - Coordinate with network to correctly issue airway bill as per customer instruction - Check documentation upon on pre-alert receipt to make sure docs are all in order - Regular track and trace every shipment and update status to customer/ sales/ network - Contact with airlines/ terminal at destination to solve problems such as document/ cargo missing, document amendment... if any - Timely and accurately issue arrival notice/ authorization letter to customers - Coordinate with logistics supplier to perform a standard door delivery service for shipment with D-term Targets: - Perform operational excellence - Increase productivity and cost efficiency Authorities: - Sign airway bill for air export shipment - Sign financial invoices as 'Seller"