Operations Executive (E-commerce Logistic)

Who We Are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia.
We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful e-commerce business end-to-end.
The team you will be part of
Our Operations Team ensures that everything runs like clockwork behind the scenes-managing warehouse activities, inventory flow, and fulfilment with precision and efficiency. From stock accuracy to timely dispatch, the team plays a crucial role in delivering a seamless end-to-end eCommerce experience. With a strong focus on process, coordination, and control, Operations keeps our promises to customers and clients every single day.
As an Operation Executive, you will take charge of
Generate daily, weekly and monthly operational related data reports, analyze quantitative data, and work with related teams to identify and solve problems
Responsible for daily operational aspects of inventory management, monitoring backlog, return/refund process and other key related to ecommerce operations
Coordinate with the warehouse to ensure successful execution of fulfillment in a timely manner, orders and processes to accommodate client needs and requests
Respond to troubleshoot, resolve daily receiving, fulfillment and delivery issues, piecing together the end-to-end story to identify root causes and see cases through to resolution
Develop and implement data visualization/dashboard, data analytics and other strategies to generate actionable insights
Assist with the development and implementation of operational processes and procedures
Support teams in defining business processes, developing operational roadmaps, and associated system requirements
Perform other relevant duties according to the business needs
Support processes to ensure all aspects of the ecommerce operations run smoothly
Requirements
What we are looking for - the ideal profile
Preferred candidates with 1-2 years of experience in Supply Chain or E-commerce.
Fresh graduates with relevant academic backgrounds in Supply Chain or E-commerce are encouraged to apply
Strong logical thinking and problem-solving skills.
Good attention to details and good ability to analyze data
Thrive in a fast-paced start-up and Ecommerce environment
Benefits
In return, you will be getting
Operations in e-commerce is an incredibly dynamic field-marked by rapid replenishment cycles, tight fulfilment timelines, and major demand spikes during campaigns. It's fast-paced, challenging, and comes with an undeniable adrenaline rush!
Intrepid partners with leading international brands across categories such as FMCG, fashion, and electronics-each with its own unique operational needs. With multi-warehouse and omni-channel fulfilment solutions, we create the ultimate operations playground. It's a complex, fast-paced environment with plenty to learn and tremendous satisfaction once mastered-offering strong potential for career growth and development
You don't have to manage everything in Excel, we run a lot of processes on our advanced inhouse systems and automate where we can. Many of our warehouses are fully API integrated. Of course, being precise and good with numbers will help in any system
As we are an international company, you will work with colleagues in country who 'own' running the daily operations and driving local improvement, supported by the senior expertise of our regional team to drive system innovation and process optimizations across countries, which creates a fantastic learning environment
We also offer
Best of Both Worlds
We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.
Culture that Brings Out the Best At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego.
You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.
Grow Without Limits Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way.
Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.
Rewarding You Right
We believe great work deserves great rewards at Intrepid. That's why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.
Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties