Operations Manager (3PL field)

* Responsibilities:
- Overall management for DC operations, in a strategic and cost-effective way.
- Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients
- Work proactively and closely with related business stakeholders to meet the customers' expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met
- Ensure the operations are being managed in full compliance with company policies and lawful regulations
- Ensure that HSSE is executed in line with Maersk initiatives at all times
- Follow up on target KPI's and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset
- Take training/ coaching to supervisor/ workforce who under your report line
- Work in conjunction with Maersk HR for recruiting, training, warning, terminating the labor contract and paying employee interests according to Vietnam labor law
- Follow up administration issues for day by day labor requirements
- Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required
- Ensure that KPI's are produced in full and on time
- Strengthen team through training and development.
* End results
- New customers onboarding and go-live smoothly
- Continuous improvement in operations processes
- Customers satisfaction
* Accountabilities:
- Achieve KPI of operations
- Achieve the operations team's budget & P&L
*** Working days: 5 days/week. No shuttle bus to transport from other provinces to the company (Thu Dau Mot, Binh Duong)