Mô tả công việc
About JD STAR Graduate Program
The JD STAR Program, launched by [protected info] in 2015, is an annual recruitment initiative targeting fresh graduates from top universities worldwide. This program aims to nurture talent by placing highpotential graduates in roles that support [protected info]'s fast growing business and empowering them through extensive training and coaching. As a dedicated career development platform for sustained growth, it is tailored for graduates seeking professional advancement and career achievements.
Basic Operation Support: Responsible for the daily data collation of the business industry sales group, and provide effective support for team decisionmaking through accurate data processing.
Collaborative processing of aftersales issues: Follow up aftersales consultation throughout the process, promptly feedback the progress and results to customers, collect customers' opinions and suggestions on the aftersales process, and promote the continuous optimization and upgrading of the aftersales system.
Coordinate and follow up on fulfillment issues: Realtime monitoring of order fulfillment status, once an abnormality is found, quickly link logistics, warehousing and other departments, efficiently solve the problem, and ensure that the order is delivered on time.
Yêu cầu
Undergraduate students or above, majoring in logistics management, ecommerce, international trade, marketing and other related majors are preferred.
Proficient in local language and Chinese, with excellent listening, speaking, reading and writing skills.
Proficient in using Excel, Word, PPT and other office software.
Possess excellent communication and coordination, problemsolving skills and teamwork spirit, and be able to adapt to a fastpaced work environment.
Quyền lợi
Guaranteed Fixed Salary: Enjoy the security of a competitive and fixed monthly income.
Ample Time Off: Recharge with 15 days of paid annual leave each year.
Safety & Well-being: We've got you covered with private accident insurance.
Shared Success: Your contributions are recognized and rewarded with a year-end bonus.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 7 (từ 08:00 đến 17:00)
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