Operations Manager - South

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WHY THIS ROLE MATTERS
The OM will lead and manage the day-to-day operations of OneSky Independent Child Care (ICC) training program in the South Vietnam, currently covering HCMC and Tay Ninh Province. S/he will provide operational support to the Operation Director and Programs Team, and ensure all operational deliverables are aligned with OneSky's vision, mission, values, and strategic goals. S/he will be a key contributor in shaping the country-level strategy, support the effective implementation of ICC training programs, and contribute to the expansion and scaling of ICC programs across Vietnam. The role will also be responsible for preparing periodic reports on project implementation progress.
Report To: Operation Director
WHAT WILL YOU LEAD?
Project management
Manage project activities in the assigned area, ensuring adequate resources and effective program implementation to achieve the project's objectives and targets.
Support the Operations Director in strategic planning, program development, progress reporting, and project monitoring.
Work closely with the Operations Director to implement projects and identify opportunities for broader collaboration in community development with like-minded partners to achieve program objectives.
Coordinate with the Program Team and MEAL Team to develop project activity plans, training plans, group visits, project monitoring activities, and other relevant plans to ensure smooth and effective project implementation.
Proactively identify and manage risks throughout project implementation; promptly report issues to the Operations Director; and effectively manage any crises and conflicts that may arise.
Coordination and Partnerships
Coordinate with the Department of Education and Training (DOET), commune/ward-level socio-cultural divisions, provincial trainers, and lead trainers to implement the project in accordance with the approved objectives, activities, and plans.
Develop and maintain effective working relationships with local government authorities, NGOs operating in the same area, and relevant provincial/city and district-level agencies to ensure effective program implementation.
Build strong relationships with local communities to raise awareness of Early Childhood Care and Development (ECCD).
Administration, Human Resources and Financial Management
Manage staff within the assigned project area.
Foster a positive, harmonious, collaborative, and effective working environment that contributes to the development of OneSky.
Conduct annual staff performance reviews (APR) and develop annual work plans to provide staff with an overall framework for planning their individual work in alignment with the organization's strategic plan and objectives.
Prepare meeting agendas, summarize key discussion points, consolidate reports from different departments, and coordinate and follow up on management decisions as required.
Draft contracts, official correspondence, memoranda of understanding (MOUs), project documents, and other relevant documents for the assigned area.
Monitor and manage project finances at the provincial level in accordance with OneSky's policies and procedures. Review partners' and staff members' advance requests, financial settlements, and supporting documents, and verify them before submitting them to the Operations Director for approval.
Provide support and make timely decisions on behalf of senior management when managers are absent or unavailable, as appropriate.
Provide logistical support for events and donor visits to project sites.
Perform other duties as assigned by the Operations Director.
During the course of employment, the Organization reserves the right to adjust the employee's duties and responsibilities from time to time, depending on operational needs and the Organization's development requirements.