Mô tả công việc
What you will do
• Provide daily coordination support to operational and clerical teams, ensuring smooth workflow and task completion across various departments.
• Assist the manager with administrative tasks such as scheduling, documentation, and communication to facilitate efficient operations.
• Oversee service assurance and customer service activities, addressing inquiries and resolving issues promptly.
• Lead team to handle smoothly customs clearance procedure of IB & OB shipments daily to meet KPIs (OTC - on time clearance, CTC- Clearance Trace Closer,...)
• Work with Customs officer to settle issues (if any) relating to customs clearance progress
• Implement and maintain quality management practices to uphold service standards and customer satisfaction.
• Monitor and control network operations to optimize efficiency and minimize disruptions in service.
• Support the customer service and support group in resolving customer queries and enhancing client relationships.
• Manage contract sourcing and negotiations to secure reliable service providers and vendors.
• Ensure compliance with regulations and safety standards for handling dangerous goods during operations to mitigate risks.
• Work in rotating shifts, 44 hours per week, depending on business requirements.
Yêu cầu
You will be a great fit if you have:
• College Degree or equivalent in any discipline.
• Preferring to have Customs Declaration Certificate and Customs Brokerage Staff Code issued by the General Department of Customs.
• 4 years of relevant work experience.
• Having experience in data analysis, SQL, excel
• Leadership skills; Team working skills; Problem solving skills; planning & organizing skills.
• Accuracy & attention to detail.
• Able to communicate in English (both written and verbal skills).
What you can expect
• Attractive remuneration package includes:
- Contractual Bonus
- Tuition Assistance
- Holiday Bonus
- Performance Incentive for KPI achievement.
• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more
Quyền lợi
Thưởng
Contractual Bonus
Holiday Bonus
Performance Incentive for KPI achievement
Chăm sóc sức khoẻ
Health & wellness, employee assistance, and rewards and recognition programs
Đào tạo
Tuition Assistance
Opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
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Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Xuất Nhập Khẩu & Thủ Tục Hải Quan
KỸ NĂNG
Data Analysis, SQL, Excel, Customs Clearance, Customs Brokerage
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
4
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- 39B Truong Son, Ward 4, Tan Binh District, Ho Chi Minh City
- Ga hàng hóa ALS, Cảng HKQT Nội Bài, Xã Phú Minh, Huyện Sóc Sơn, Thành phố Hà Nội, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 05/06/2026
