Operator Tiếng NhậtCÔNG TY CỔ PHẦN NTT E-MOI
Nơi làm việc: Đà Nẵng
Thu nhập: Thoả thuận
Hình thức: Toàn thời gian
Ngày đăng: 07/11/2024
Hạn nộp: 30/12/2024
Mô tả công việc
Mid-Level Operator will be responsible for handling a wider range of customer inquiries, resolving complex issues, and providing advanced customer support. You will also mentor junior operators and contribute to process improvement initiatives
Responsibilities:
• Handle complex customer inquiries, complaints, and escalations.
• Provide advanced technical support and troubleshooting.
• Mentor and guide junior team members.
• Monitor and ensure adherence to quality standards. • Identify opportunities to improve processes and efficiency.
Responsibilities:
• Handle complex customer inquiries, complaints, and escalations.
• Provide advanced technical support and troubleshooting.
• Mentor and guide junior team members.
• Monitor and ensure adherence to quality standards. • Identify opportunities to improve processes and efficiency.
Yêu cầu
Requirements:
1. Experience:
• Experience in a call center or customer service role, preferably in a Japanese company.
• Shift work experience is an advantage
• Experience with Japanese business culture and etiquette.
• Experience with Japanese language software and tools
2. Knowledge and Skills:
• Foreign language: Fluency in Japanese, can use English is a plus
• Communication Skills: Effective listening, speaking, and writing skills.
• Problem-Solving Skills: Ability to analyze complex issues and identify solutions.
• Technical Proficiency: Knowledge of relevant software and systems.
• Product Knowledge: In-depth understanding of the company's products and services.
• Leadership Skills: Ability to mentor and guide junior operators.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in all tasks.
• Positive Attitude: A positive and professional demeanor
1. Experience:
• Experience in a call center or customer service role, preferably in a Japanese company.
• Shift work experience is an advantage
• Experience with Japanese business culture and etiquette.
• Experience with Japanese language software and tools
2. Knowledge and Skills:
• Foreign language: Fluency in Japanese, can use English is a plus
• Communication Skills: Effective listening, speaking, and writing skills.
• Problem-Solving Skills: Ability to analyze complex issues and identify solutions.
• Technical Proficiency: Knowledge of relevant software and systems.
• Product Knowledge: In-depth understanding of the company's products and services.
• Leadership Skills: Ability to mentor and guide junior operators.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in all tasks.
• Positive Attitude: A positive and professional demeanor
Quyền lợi
Benefits:
• Global working environment, Flexible working time from 7AM-9AM
• 13month salary & performance bonus; review performance once a year
• Attractive and highly competitive salary
• Full Insurances followed Vietnamese Labor Law
• Annual health check
• Company Healthcare for you and your family
• Working equipment provided by the company
• Allowance: Certificate, Language, Lunch, Transportation, Teambuilding...
• Bonuses, Gifts for Holidays, Birthday party, Company trip
• Employee engagement activities
• Various Training Program and Interesting Team Building Activities
Working time: Full-time (Mon-Fri)
• Global working environment, Flexible working time from 7AM-9AM
• 13month salary & performance bonus; review performance once a year
• Attractive and highly competitive salary
• Full Insurances followed Vietnamese Labor Law
• Annual health check
• Company Healthcare for you and your family
• Working equipment provided by the company
• Allowance: Certificate, Language, Lunch, Transportation, Teambuilding...
• Bonuses, Gifts for Holidays, Birthday party, Company trip
• Employee engagement activities
• Various Training Program and Interesting Team Building Activities
Working time: Full-time (Mon-Fri)
Thông tin khác
Địa điểm làm việc
- Đà Nẵng: 06 Trần Phú, Hải Châu
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:30)
- Đà Nẵng: 06 Trần Phú, Hải Châu
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:30)
Giới thiệu công ty
CÔNG TY CỔ PHẦN NTT E-MOI việc làm
Phòng 1401, tầng 14, Tòa văn phòng IPH, 241 Xuân Thủy, Dịch Vọng Hậu, Cầu GIấy, Hà Nội
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Operator Tiếng Nhật do công ty CÔNG TY CỔ PHẦN NTT E-MOI tuyển dụng tại Đà Nẵng, Joboko tự động tổng hợp mức lương Thoả thuận, tìm thêm việc làm về Operator Tiếng Nhật hoặc công ty CÔNG TY CỔ PHẦN NTT E-MOI ở các link phía trên
Giới thiệu công ty
CÔNG TY CỔ PHẦN NTT E-MOI việc làm
Phòng 1401, tầng 14, Tòa văn phòng IPH, 241 Xuân Thủy, Dịch Vọng Hậu, Cầu GIấy, Hà Nội
Quy mô: Từ 101 - 500 nhân viên