• Receiving and clarifying customer RFQs (Request for Quotation) via email, phone, and other communication channels.
• Coordinating with
Purchasing to obtain pricing, delivery terms, and lead times, and preparing quotations.
• Receiving customer orders and delivery requests; creating Sales Orders in the system and informing Purchasing.
• Confirming export schedules with customers and monitoring shipments to ensure timely and accurate delivery.
• Coordinating with relevant departments, including Import-Export, Warehouse, and Accounting, on customs declarations, delivery arrangements, and invoicing.
• Managing assigned customer contracts and credit limits, including credit limit extensions or adjustments when required.
• Preparing sales reports, profit reports and sales plans for assigned customers.
• Performing other tasks as assigned.