People & Operations Specialist

People & Operations Specialist
EZ Edits · Remote · Operator role
ABOUT EZ EDITS
EZ Edits is a remote-first YouTube video editing and content production agency.
WHY THIS ROLE EXISTS
You handle the day-to-day admin work at EZ Edits by following our step-by-step guides (SOPs), so our Business Operations Manager can focus on growing the business.
WHERE THIS ROLE CAN TAKE YOU
This role can grow into one of three paths:
Revenue Growth Specialist
Finance Specialist
Human Resources Specialist THE NUMBERS YOU OWN
Revenue (outbound + inbound)
Leads generated
Leads added to email sequences
Discovery calls booked
Days to book a call
Finance
Gross revenue
Cost of goods sold
Sales & marketing costs
General & admin costs
People & HR
No numbers to own yet. The Business Operations Manager owns these for now.
WHAT YOU'LL DO
You'll run SOPs across every part of our business. 68 of 116 SOPs are ready for you from day one (est. time: 2 + 2 hrs/day, +33%).
Awareness: finding leads, outreach, social posts, A/B tests, SEO
Interest: checking replies, booking intro calls
Nurture: sending free samples, follow-up sequences
Convert: test edits, onboarding new clients
Growth: hiring, onboarding staff, payroll
Churn: offboarding clients and staff, churn reports
Admin & Finance: bookkeeping, tax slips, HR database, surveys
HOW YOUR WORKLOAD GROWS
Start light. Your first SOPs won't fill a full 8-hour day.
Add and measure. New SOPs come over time, and we track how long each one takes.
Split at 4 hours. When a group of SOPs takes 4+ hours every day, we hire a new person and split the work. You won't be overloaded.
HOW TO APPLY
Click the link to bring you to our Google Forms and after you apply, we'll be in touch with you with next steps within 1-2 weeks.
COMPENSATION: Between 3,715,284-7,375,116 VND/mo