PERSONAL ASSISTANT TO THE FOUNDER (Airbnb & Villa Rentals)

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Location: Thao Dien, Thu Duc (District 2), Ho Chi Minh City
Salary: 10-20M VND/month + bonus
Schedule: Full-time, 5-6 days/week, in person
ABOUT US
We are a young, growing hospitality company managing Airbnb and short-term rental villas. We are in our early stage and do not have a fixed office yet. We work from our properties, cafés, and on site at our villas. This role is for someone who wants to grow with a company from the ground up.
THE ROLE
You will work side by side with the founder in person, 5-6 days a week. Most of our time will be spent together at the villas: meeting guests, working with contractors, and managing renovations. You will be the founder's right hand in daily rental operations and in building the company.
WHAT YOU WILL DO
- Guests & bookings: Answer guest messages on Airbnb, [protected info], and other platforms. Welcome guests in person, handle check-ins, check-outs, and reviews, and solve problems quickly.
- Villa renovations: Go with the founder to meet contractors, builders, and suppliers. Translate and negotiate, compare quotes, follow progress on site, and make sure work is done on time and to standard.
- Property operations: Coordinate cleaners, maintenance, and suppliers. Make sure every villa is guest-ready and supplies are stocked.
- Listings: Keep photos, descriptions, calendars, and pricing up to date across booking platforms.
- Founder support: Manage the schedule, organize meetings, take notes, and follow up on action items.
- Translation: Translate English and Vietnamese for guests, contractors, partners, contracts, and documents.
- Admin & reporting: Keep simple records of bookings, expenses, and renovation costs. Prepare short weekly reports.
- Building the company: Help hire and train staff, set up processes, meet partners, and suggest improvements.
- Keep all business and personal information confidential.