[Philippines] Công Ty Thirty One Digital Media Solutions Inc. Tuyển Dụng Nhân Viên Customer Service Full-time 2023

COMPANY INTRODUCTION
We are passionate and innovative solution-finders. Our objective is to provide you with the best digital solution possible using the most recent technology, creativity, and research.
Customer Service Officer
Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Địa điểm: Nước Ngoài - Mức lương: Từ 20 Triệu VNĐ trở lên / Tháng - Kinh nghiệm: Yêu cầu ứng viên phải có kinh nghiệm
JOB DESCRIPTION
Handling
and multitasking all requests, customer's inquiries (questions, complaints,
requests) via Live chat/ Email/ Phone Call or any company available
communication tools
To respond, escalate, follow up, endorse and help resolve
pending inquiries, requests and complaints
To ensure reliability to be able to provide 24/7 customer
service all the time
Recommending, suggesting ideas, feedback, etc. contribute
to and develop and implement work improvement initiatives or business
objectives
Coordinating with other departments to pursue important
issues and to find out root causes
Assisting on data taking, providing daily, weekly or
monthly data consolidation, analysis on report when required
Provide timely information to Team Leader whenever there
are critical issues to report.
REQUIREMENTS
Finished at least High School Diploma
At least 6 months or above of working
experience in customer service.
Computer literate, with experience using
Microsoft-platform applications
Can work in shifting and/or night schedule
BENEFITS
Visa processing
Accommodation; or housing allowance (if stays out)
Meal provision/allowance
30 days annual leaves (unused leaves are convertible into cash), additional 1 day after every year.
15 days Sick Leaves & 2 days Emergency Leaves, additional 1 day after every year.
Medical insurance benefit
Shifting Schedule
2 days off per week
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/10/2023
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW