Phó Phòng Kinh Doanh - Hà Nội

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Manage and drive business department to meet the key business performance metrics allocated by Business Management Division.
1. Building and implementing plans
- Setting up, implementing, and monitoring the execution of the business and expense plan of Department per year/in each period.
- Proposing, implementing solutions to enhance operational efficiency and risk control for the Department.
2. Managing and executing operations of the Department
- Implementing the credit product delivery to customers: seeking and introducing IVB's products to customers; Receiving loan / credit granting requests from customers; Appraising credit granting/ disbursement proposals according to regulations; Monitoring and supervising the capital utilization status after loan disbursement.
- Organizing marketing and advising customers related transactions: capital mobilization products, account management, payment services, card services, ATM, POS, remittance payments, digital banking services, foreign exchange activities.... and other customer services.
- Promoting and managing business activities for IVB customer segments:
+ Implementing programs to boost sales of IVB's products and services.
+ Implementing sales promotion programs for the sales team.
+ Developing and managing cooperative relationships with partners.
- Managing business activities for customer segments:
+ Managing, monitoring the implementation of business plans for customer segments at the unit.
+ Implementing customer management, evaluation, and classification.
- Ensuring the quality and efficiency of business activities, compliance with relevant regulations and processes:
+ Credit granting:
Controlling the credit application documents, disbursement documents of the Marketing and Customer Relation officers according to regulations.
Timely detecting and preventing risks and fraud in credit profiles of customers.
Coordinating with relevant units in handling problematic debt recovery/overdue loan of customers at the unit.
+ Other products and services: marketing, customer management, customer service according to regulations.
- Building, protecting the reputation, and developing the brand image of IVB with customers, partners, and relevant agencies.
3. Human resources management
- Participating in selecting and training employees, building and developing a successor human resources team.
- Assigning targets, guiding, and evaluating working performance for employees.
- Proposing personnel arrangement suitable with their capabilities.
- Organizing, managing, coordinating to implement tasks on general administration and human resources for all employees of the Unit.
4. Others
- Periodically/ad-hoc reporting as required.
- Performing other tasks as assigned by the management/Branch manager