Mô tả công việc
Our client is a leading tech startup in Vietnam focused on AI applications. We're committed to developing world-class AI technology products for both local and global markets. Our lineup includes noise cancellation, voice biometrics, speech recognition, sentiment analysis, and natural language processing (NLP). Backed by a diverse team of experts and a culture of teamwork, we aim to become Vietnam's next unicorn, expanding our AI Made in Vietnam products worldwide.
Responsibilities
Conduct customer discovery sessions to assess current systems/processes and identify pain points.
Gather and validate requirements with internal stakeholders; ensure feasibility and propose solutions.
Prepare and deliver solution demos and presentations to customer teams and leadership.
Lead bidding activities: write proposals, build compliance matrix, and coordinate BOM/pricing.
Key Responsibilities:
Consulting & Discovery: Meet with customers directly to assess the current state of systems and business processes (Contact Center, related systems, and IT infrastructure). Identify pain points and propose suitable solutions.
Requirements Analysis: Work closely with the PO, SRE, BA, and other stakeholders to clarify customer requirements, validate feasibility between customer expectations and system capabilities, and provide appropriate recommendations.
Solution Presentation: Develop and deliver highly persuasive solution demos and presentation decks to customer teams and leadership.
Bidding / Tendering: Lead the creation of proposal documents, build the technical compliance matrix, and coordinate with internal teams to finalize pricing and BOM (Bill of Materials).
Yêu cầu
Qualifications & Skills:
Experience: Minimum 5- 10 years of experience in Presales or Software/IT Systems Solution Consulting for B2B/Enterprise customers.
Preferred: Experience in Contact Center, CRM, or AI NLP domains.
Soft skills: Excellent presentation and negotiation skills; strong ability to "translate" technical concepts into business language.
Knowledge: Solid understanding of AI models (LLMs, NLP), cloud infrastructure (AWS, Azure), and operational business systems.
Strong task management skills; able to work under high pressure with a proactive mindset.
Eager to learn; strong self-learning ability and effective information research skills to support work.
Good English proficiency.
Quyền lợi
Benefits:
Offering a salary package that is competitive with industry standards and 13rd month salary is applied.
Providing Employee Stock Ownership Plan to employees as a part of compensation package.
Flexible working arrangements.
Annual health check-up is sponsored by the company and FPT care insurance is offered.
Opportunity to work directly with customers who are leading companies in Vietnam as well as internationally such as Japan, USA, etc...
The nature of the job is challenging, so you can always promote your capability and interpersonal skills.
Monthly Employee recognition and rewards.
Offering performance-based bonuses for employees who exceed targets and contribute to the growth of our company.
Dynamic technology environment, open working, democracy, many corporate activities for active people (sports, vacation, team building activities &hellip
Interview: 2 rounds (online)
Salary: 25- 40M gross
Working location: làm việc linh hoạt bất kì đâu miễn hoàn thành tốt công việc và tham gia đầy đủ các cuộc họp với khách hàng (online / offline tuỳ yêu cầu của khách hàng). Có thể đi công tác.
HCM office: Phu Thuan Ward, Tan My Street (Dist. 7)
Ha Noi office: Cau Giay Dist., Ha Noi
Thông tin khác
Thời gian làm việc:
Từ Thứ 2 đến Thứ 6 ([protected info])
Thông tin chung
- Thu nhập: Từ 20000000 triệu VNĐ
Nơi làm việc
- Cầu Giấy, Hà Nội
- 1. Cầu Giấy
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 23/08/2026
