Presale Consultant (IT)

Our client is a leading tech startup in Vietnam focused on AI applications. We're committed to developing world-class AI technology products for both local and global markets. Our lineup includes noise cancellation, voice biometrics, speech recognition, sentiment analysis, and natural language processing (NLP). Backed by a diverse team of experts and a culture of teamwork, we aim to become Vietnam's next unicorn, expanding our AI Made in Vietnam products worldwide.
Responsibilities
Conduct customer discovery sessions to assess current systems/processes and identify pain points.
Gather and validate requirements with internal stakeholders; ensure feasibility and propose solutions.
Prepare and deliver solution demos and presentations to customer teams and leadership.
Lead bidding activities: write proposals, build compliance matrix, and coordinate BOM/pricing.
Key Responsibilities:
Consulting & Discovery: Meet with customers directly to assess the current state of systems and business processes (Contact Center, related systems, and IT infrastructure). Identify pain points and propose suitable solutions.
Requirements Analysis: Work closely with the PO, SRE, BA, and other stakeholders to clarify customer requirements, validate feasibility between customer expectations and system capabilities, and provide appropriate recommendations.
Solution Presentation: Develop and deliver highly persuasive solution demos and presentation decks to customer teams and leadership.
Bidding / Tendering: Lead the creation of proposal documents, build the technical compliance matrix, and coordinate with internal teams to finalize pricing and BOM (Bill of Materials).