Presales / Solution Consultant

About Utop
Utop Technology JSC is a technology company specializing in AI-powered CRM, Loyalty, Customer Data Platform (CDP), and Customer Experience (CX) solutions. Through the Utop CX Suite, we help enterprises build stronger customer relationships, optimize marketing and sales performance, and deliver personalized customer experiences at scale. Utop's solutions are serving clients across various industries including Retail, FMCG, Financial Services, Telecommunications, Hospitality, and Transportation.
Backed by strong R&D capabilities and a culture of continuous innovation, Utop provides an exciting environment for professionals who are passionate about technology, business transformation, and customer success.
Job Responsibilities
1.Presales Activities
Participate in end-to-end B2B presales activities, supporting the Sales team throughout solution consulting, customer engagement, proposal development, and product presentations.
Conduct product demonstrations and solution presentations for enterprise customers in both online and onsite environments.
Collaborate closely with Sales, Product, and Delivery teams to understand customer requirements and propose suitable solutions.
2.Solution & Proposal Development
Design, customize, and standardize presentation decks, proposals, solution documents, and supporting materials tailored to customer needs and industries.
Develop compelling solution storytelling and demonstration scenarios that clearly communicate business value and product capabilities.
Support RFIs, RFPs, proposals, solution diagrams, and business presentations.
3.Product Knowledge Management
Build, maintain, and continuously improve product demo environments, demo scripts, use cases, and proof-of-concept materials.
Manage and update the Presales knowledge repository, including product materials, proposal templates, industry-specific case studies, and best practices.
4.Research & Market Insights
Conduct research on industries, competitors, market trends, and customer business challenges.
Work closely with Product teams to provide market feedback and customer insights that contribute to product improvement and innovation.
Job Requirements
Minimum 2 years of experience in one of the following roles:
Presales Consultant
Solution Consultant
Product Consultant
Business Analyst
Solutions Engineer
Experience working with B2B/Enterprise software solutions is highly preferred.
Proven track record in customer-facing presentations, solution consulting, and product demonstrations.
Skills & Competencies
Strong presentation, communication, and stakeholder management skills.
Ability to understand customer pain points and translate business requirements into practical solution proposals.
Excellent analytical and problem-solving abilities.
Proficiency in Microsoft PowerPoint, Word, and Excel.
Experience using Figma, Canva, Visio, Miro, or similar tools for creating mockups, workflows, and solution illustrations is a plus.
Ability to work effectively with cross-functional teams in a fast-paced environment.
Domain Knowledge (Preferred)
Experience or understanding of one or more of the following areas:
CRM
Loyalty & Membership Platforms
Customer Data Platform (CDP)
Marketing Automation
Customer Experience (CX)
Retail Technology
Digital Transformation Solutions
Language
Good English communication skills, especially for presenting solutions, participating in meetings, and working with business documentation.
Why Join UTOP?
Exposure to innovative AI-powered Customer Experience platforms
Opportunity to work with leading enterprises across multiple industries
Dynamic, collaborative, and technology-driven environment
Continuous learning, training, and career development opportunities
Work with experienced professionals in Product, Delivery, and Business Consulting