Process Quality Engineer

Mô tả Công việc
Coherent Corp., named to Forbes' 2026 America's Best Companies, is a global leader in the datacenter and communications industries. Headquartered in Saxonburg, Pennsylvania, USA, and founded in 1971, Coherent operates in over 20 countries worldwide. Since entering Vietnam in 2005, Coherent has expanded to more than 3,200 employees across Ho Chi Minh (VSIP1), Dong Nai (Nhon Trach 1), Hanoi, and Bac Ninh (Yen Phong IP). As part of our global growth strategy and commitment to developing local talent, we aim to create over 8,000 new job opportunities in Vietnam within the next five years through hundreds of millions of dollars in investment projects.
Work Location: VSIP I (Ho Chi Minh)
BASIC FUNCTION OF THE JOB:
Be responsible for developing, deploying, supervising, and validating quality standards, quality management systems, quality control plans, and condition management from start to finish to ensure product quality meets customer expectations.
Conduct activities with broad application of quality principles, theories, concepts, and practices.
Apply seasoned professional knowledge and expertise to resolve a wide range of quality issues using creative solutions.
Develop working knowledge of related functional areas.
Analyze complex quality issues by evaluating relevant data and identifiable factors.
Demonstrate sound judgment in selecting appropriate methods and techniques to solve problems.
Create project work plans, monitor progress, understand team roles, and manage multiple tasks simultaneously.
Prepare reports, communicate findings clearly and concisely, present to customers when required, lead group discussions, and adapt communication to different audiences.
Work closely with senior internal and external stakeholders within the area of expertise.
Contribute to the organization by ensuring high-quality work from both self and team members.
Facilitate teamwork and support team decisions.
Work independently with limited supervision.
Identify issues and develop effective solutions.
Complete routine assignments independently while following general guidance for new tasks.
Take accountability for identifying required tasks to achieve defined goals and continuously improve service, efficiency, and quality of work.
1. PROCESS CONTROL
Track non-conforming products and abnormal lots, and work with related functions to resolve quality issues.
Identify improvement opportunities and develop solutions to enhance quality control plans and process capability; regularly review process capability.
Monitor the execution of SPC and FMEA plans.
Participate in and coordinate customer complaint investigations and troubleshooting; select appropriate methods and techniques to resolve issues.
Follow up on Corrective Action Requests (CAR) related to process quality issues; lead group discussions and support team decisions.
Execute quality improvement projects.
Validate and justify quality inspection and test results.
Conduct process audits to ensure compliance with process standards.
Report quality issues and prepare weekly, monthly, quarterly, and yearly reports.
Participate in customer audits, ISO audits, and internal audits.
2. PROCESS DEVELOPMENT
Develop quality control plans and work instructions to ensure finished goods (FGs) meet requirements and prevent defects from reaching customers.
Collaborate with the engineering team using quality tools such as FMEA and SPC.
Build and maintain a quality know-how database and quality standards for inspectors.
Develop procedures to strengthen and drive the quality management system.
Develop internal quality standards.
Participate in process qualification for new parts, engineering changes, and new manufacturing processes.