Product Management Coordinator

YOU
You want to be an important member of a strong team of other makers who take pride in their work and support each other. As a Product Management Coordinator, you will support the product management team by coordinating product planning activities, maintaining product documentation, facilitating cross‐functional communication, and ensuring product initiatives progress smoothly from concept to delivery. This role acts as a bridge between Product Managers and other departments such as Engineering, Design, Marketing, Sales, and Operations, etc. as well as Enterprise Services internal departments and teams such as Technical Admin, Marketing Support, Engineering, Data Analysis and Visualization, etc.
WHAT YOU'LL BE DOING
1. Product Management Coordinating
• Coordinate resources and monitor product management support projects' progress and identify risks, delays, or blockers
• Act as a central point of contact and facilitate communication between Product Managers and teams in Vietnam
• Support basic data analysis related to product performance, competitor analysis and market insights
• Assist in project management including tracking action items, milestones, dependencies, risks, delays or blockers and follow-ups across teams
• Maintain product documentation and ensure product information is accurate, up to date and accessible to stakeholders
• Help track metrics as defined
2. Continuous Improvement
• Assist team lead in making, developing, and improving tools, service documents, training documents, work processes, quality control processes, etc. to ensure that team members have enough knowledge and skills to accomplish well the work, to provide solutions to meet the needs of the customer and to improve the performance of the team
• Proactively schedule and lead meetings with the Product Managers to clarify requirements, providing updates, discussion, etc. regarding their requests
Others
• Other tasks as assigned by the manager