Product Manager (Supply Chain)

ABOUT THE ROLE
Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV. We are seeking a results-driven and strategically minded Team Leader with a proven track record in project management and operational excellence. In this role, you will take ownership of leading key initiatives, managing complex projects, and driving continuous improvements across our operations in supply chain management. You will collaborate cross-functionally, utilizing data to define requirements and guide decision-making. Your ability to solve complex problems, lead cross-functional teams, and deliver high-quality outcomes under tight deadlines will be key to your success.
WHAT YOU WILL DO
• Strategic Leadership in Operations: Lead critical initiatives to optimize fulfillment, inventory management, and inventory planning processes, ensuring alignment with business goals and customer satisfaction. Drive continuous improvements in operational workflows and efficiencies across multiple locations.
• Inventory Planning & Forecasting: Actively monitor inventory levels to ensure they meet optimized levels, balancing stock availability with demand fluctuations. Take proactive measures to avoid stock outs or excess inventory, ensuring smooth order fulfillment while minimizing holding costs.
• Re-stock Point Model Development: Build and continuously refine models for re-stock points based on historical data, demand forecasting, and sales trends. Use data-driven insights to set minimum order quantities, replenishment schedules, and lead times to optimize inventory replenishment across all fulfillment channels.
• Business Owner of System Development: Take on a leadership role in developing and optimizing systems for inventory management, fulfillment, and shipping management. Work closely with Tech Team to design, implement, and continuously improve tools, technologies, and platforms that enable efficient tracking, management, and distribution of inventory. Ensure that the systems support business scalability and integrate with other operational systems warehousing, and customer support service.
• Project Management: Oversee the planning, execution, and delivery of multiple projects simultaneously, ensuring all are completed on time, within scope, and with high quality. Provide leadership and guidance throughout the project lifecycle.