Product Manager

ABOUT TAU BY TAYLOR'S
Tau by Taylor's is the corporate learning and capability-building business of Taylor's Education Group, created to help individuals and organisations build the skills needed to thrive in a rapidly changing world. We partner with organisations to understand their business priorities, workforce challenges and future capability needs. From leadership and professional development to emerging areas such as technology, data and artificial intelligence, we design practical learning experiences that are relevant to the workplace and focused on real-world application.
Our ambition is to go beyond traditional training. We believe meaningful learning should strengthen performance, build confidence and create lasting impact for both individuals and organisations. By combining Taylor's established educational expertise with an agile, innovative and commercially focused approach, Tau develops learning solutions that respond to the evolving needs of businesses and their people across the region.
ABOUT TAYLOR'S EDUCATION GROUP
Taylor's Education Group (TEG) is one of Southeast Asia's leading private education groups, with a diverse portfolio of higher education institutions, schools and lifelong learning businesses operating across the region.
Tau by Taylor's and British University Vietnam (BUV) are both members of Taylor's Education Group, enabling close collaboration across the Group to leverage shared expertise, resources and regional capabilities.
EMPLOYMENT ARRANGEMENT
This position is based in Ho Chi Minh City, Vietnam.
The successful candidate will be employed by British University Vietnam (BUV) under a Vietnamese employment contract. As a member of Taylor's Education Group, BUV supports selected regional initiatives across the Group by employing locally based professionals who contribute to regional businesses and projects.
In this role, the successful candidate will be assigned to support Tau by Taylor's regional business while remaining an employee of BUV throughout the assignment. BUV will remain the legal employer and will be responsible for all employment matters, including the employment contract, payroll, statutory benefits, leave administration and compliance with Vietnamese labour regulations.
Operationally, the role will work as part of Tau by Taylor's regional team and collaborate closely with colleagues, clients and stakeholders across Taylor's Education Group. Day-to-day work priorities and business objectives will be directed by Tau's leadership team, while employment-related matters will continue to be managed by BUV.
This arrangement reflects the collaborative operating model within Taylor's Education Group and provides employees with the opportunity to contribute to regional initiatives while benefiting from local employment and HR support in Vietnam.
POSITION PURPOSE
Tau is a member of the Taylor's Education Group, one of Southeast Asia's largest and most
established education groups. We equip Southeast Asian organisations with the leadership and
technology skills and talent to succeed. Our learning and talent solutions are tailored, experiential,
and designed for real-world impact. We are backed by the scale, credibility, and shared
infrastructure of a group, and we operate with the pace and experimental instinct of a young
business.
We are building a new B2B corporate learning and development platform and are looking for a
Senior Product Manager to help define and build the product from the ground up.
As one of our founding team members, you will own the product lifecycle from understanding
customer problems through to launching features that deliver measurable value. You will work
closely with Engineering, Learning, Design, Operations, Commercial, and enterprise clients to
ensure we are building the right product at the right time.
This is a highly collaborative, hands-on role suited for someone who enjoys balancing strategic
thinking with execution. One day you might be interviewing customers or facilitating a discovery
workshop; the next you could be writing user stories, refining the backlog, analysing product metrics, or working alongside engineers to unblock delivery.
We are a team that genuinely cares about learning, about each other, and about creating products
that make a meaningful difference for organisations and learners. If that resonates with you, we'd
love to meet you.
RESPONSIBILITIES
1. Product strategy and discovery
• Develop a deep understanding of our customers, their challenges, and the learning and
development landscape.
• Work closely with enterprise clients, internal stakeholders, and end users to identify
opportunities and validate product ideas.
• Translate customer needs into a clear product vision and roadmap aligned with business
objectives.
• Balance customer requests with long-term product strategy, making thoughtful prioritisation
decisions based on value and impact.
• Continuously validate assumptions through research, experimentation, and feedback.
2. Product delivery
• Own the product backlog and ensure it reflects business priorities and customer value.
• Write clear user stories, acceptance criteria, and functional requirements that enable
engineering teams to deliver efficiently.
• Work closely with Engineering throughout the development lifecycle, providing clarity and
making timely decisions.
• Collaborate with Learning teams to integrate learning content, assessments, analytics, and
immersive learning experiences into the platform.
• Support feature releases by coordinating testing, rollout plans, stakeholder communications,
and feedback collection.
3. Product optimization
• Define success metrics for new features and monitor product performance after launch.
• Analyse user behaviour, customer feedback, and product data to identify opportunities for
improvement.
• Use qualitative and quantitative insights to drive continuous product enhancement.
• Champion simplicity, usability, accessibility, and user experience across every part of the
platform.
4. Collaboration and leadership
• Partner closely with Commercial and Customer Success teams to understand market needs
and customer priorities.
• Work alongside Learning and Operations teams to ensure the platform supports evolving
client requirements.
• Facilitate product workshops, roadmap discussions, backlog refinement sessions, and sprint
planning.
• Act as the voice of the customer while balancing business goals, technical constraints, and
delivery timelines.
• Help establish scalable product management practices as the company grows.