Product Owner (Middle/Senior)

Key Responsibility♦ Product Vision & Strategy
Define and drive the vision, strategy, and roadmap for the company's AIQuinta Platform - including conversational AI, virtual assistants, and automation agents.
Collaborate with stakeholders (Executive team, AI division, Sales, Marketing, and Customers) to align product direction with business goals and market needs.
Research and analyze AI, LLM (Large Language Model), and workflow automation trends to identify opportunities for innovation.
Ensure product strategy aligns with the company's AI-first and digital transformation direction.
♦ Backlog & Agile Management
Build, prioritize, and manage the Product Backlog to maximize customer and business value.
Define clear User Stories, Acceptance Criteria, and Epics focusing on agent behavior, integration, and data interaction.
Collaborate closely with AI Engineers, Data Scientists, Developers, UX/UI Designers, and QA to ensure successful delivery of high-quality features.
Participate actively in Agile ceremonies (Sprint Planning, Grooming, Review, Retrospective) to guide development and maintain alignment with the product visio
♦ Stakeholder Management & Communication
Act as the main point of contact for all product-related communication between technical teams and business stakeholders.
Communicate product vision, priorities, and roadmap clearly across departments.
Collect user feedback and analyze data to translate insights into actionable improvements for future releases.
♦ Product Performance & Continuous Improvement
Define and track key performance indicators (KPIs) such as agent accuracy, engagement rate, customer satisfaction, and retention.
Partner with the Data and AI teams to analyze user interactions and conversational flows for optimization.
Drive data-driven decision-making to improve user experience, performance, and scalability of the AIQuinta platform.
Qualification Requirements​Technical Skills
Experience: Minimum 3-6 years as a Product Owner / Product Manager / Business Analyst in AI, SaaS, or technology-based products.
Technical understanding:
Knowledge of APIs, LLMs, NLP, Workflow Automation, and Data Pipelines.
Understanding of the AI product lifecycle (training, integration, deployment, evaluation).
Agile expertise: Solid grasp of Scrum practices, backlog prioritization, and sprint execution using JIRA, Confluence, or similar tools.
Data literacy: Able to interpret and utilize product analytics (Google Analytics, Power BI, etc.) for decision-making.
Languages: Strong communication skills in both English and Vietnamese.
Priorities (not a must-have)
Experience with Chatbots, Virtual Assistants, Automation Platforms, or Generative AI products.
Familiarity with tools or frameworks such as OpenAI API, Azure OpenAI, LangChain, or RAG pipelines.
Product or Agile certifications (CSPO, PSPO, SAFe POPM) are a plus
Personal Skills
Communication skills - Ability to clearly convey product requirements to the team and stakeholders.
Strategic thinking - Understanding the big picture and aligning the product vision with long-term business goals.
Negotiation skills - Working with various stakeholders to reach agreements and align expectations.
Analytical thinking - Analyzing data and product requirements to make informed decisions.
Prioritization skills - Identifying key features and managing the product backlog efficiently.
Adaptability - Quickly adjusting plans and strategies in response to changing circumstances.
Compensation & Benefits​Insurance & Salary
Vietnam labor regulations
Healthy Insurance
Competitive and high salary
Review salary twice a year (April and October (exceptional))
13th month-salary
Reward of the end the year
Raised on for achieving English and Technical certificates
Career Development & Training
Career Path clearly
Projects in many domain
Everyone is willing to support each other.
Trained soft skills and SCRUM/Agile
Taking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc.
Evaluating skill progress via courses' exams
Utilize unlimited courses on training platforms to broaden your own knowledge and competency
Real environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practice
Extra Activities
Office happy hours, Teambuilding, Company trip, Birthday, ...
Sport clubs: soccer, badminton, games, ...
Application Process
Only one - round: about 90 minutes (HR and Technical Department);
Interview Address: 51 Hoang Viet, Tan Binh, Ho Chi Minh