Product Quality Engineer

Mô tả Công việc
About Dat Bike
Dat Bike is a technology startup whose mission is to drive mass adoption of green transportation. We make the most compelling and dependable electric bikes so that customers can just switch without making any compromises. To do this, we welcome the brightest people to join our journey.
Dat Bike team consists of young, ambitious people who are result driven. We want to grow Dat Bike to become a giant in the world. Join us if you want to make something great, from scratch!
About the job
We are looking for outstanding talent for an exciting opportunity working with customers and various internal partners to solve technical issues, accelerate learning, and grow together passionate in customer technology enabling, program management and embrace technical challenges with analytical and growth mindset. This role will require an on-site presence.
Responsibilities
Lead and provide technical support in resolving quality and reliability issues related to the electronic systems and components of Dat Bike products.
Identify and troubleshoot electronic faults reported by technical support teams by verifying complaints, reproducing issues, and performing detailed circuit analysis to determine the root cause.
Conduct hardware diagnostics and functional analysis of electronic systems, including component-level and system-level testing, to investigate and resolve issues identified in returned products.
Collaborate closely with sales teams, customer support teams, and electronics engineers to resolve issues, implement corrective actions, and prevent recurrence of electronic failures.