Product Specialist/Product Manager

We are looking for a motivated and detail-oriented Product Specialist/Asissant Manager to join our fintech product team. You will play a crucial role in shaping, launching, and continuously improving digital financial products and services. This position requires experience working in banking or financial services, with a strong understanding of customer journeys, regulatory needs, and product lifecycle within the financial domain.

• Developing and managing digital banking products (e.g., eWallet, digital onboarding, loans, payments, savings, cards, BNPL, etc.).
• Translate business needs into product requirement documents (PRD), user stories, and wireframes.
• Work closely with Engineering, QA, UI/UX, and Business teams to ensure product delivery meets user and business goals.
• Conduct market research, competitive analysis, and benchmarking of fintech/banking products.
• Collaborate with Compliance, Risk, and Legal teams to ensure products meet regulatory requirements (e.g., AML, KYC, PCI-DSS).
• Analyze customer feedback and usage data to propose improvements and new features.
• Track product KPIs, success metrics, and perform post-launch retrospectives.
• Support UAT and product documentation processes.
• Any other tasks as assigned by line manager.

• 1-3 years working in a bank, digital bank, or fintech (eWallet, lending, core banking, cards, etc.)
• Strong understanding of at least one of: Payments, eKYC, Cards, Digital Lending, Deposits, or SME banking.
• Experience of working with cross functional partners such as sales or franchise leadership.
• Strong technical & analytical skills - advanced Excel, PowerPoint, background in date modelling / data analytics and/or data mining - experience with Tableau / Microsoft BI / MicroStrategy and SQL coding.
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Technical knowledge in software development and technologies
• Project management skills

WHY YOU JOIN US:

• Working in the fast-moving international Fin-Tech environment.
• Competitive salary with high-tech supports.
• Bonus salary and company activities for each quarter.
• Personal Health Care Package from BaoViet Insurance.
• Working in new building E- Town Tower, 11 Doan Van Bo, Dist.4, HCMC.

As a member of Software Development team, you will be one of our talent crews, be side by side with others more than 25 professional Software Engineers, Automation Testers and Data Scientist having strong experience in financial solutions, online payment to transform and achieve unexpected achievements in the endless innovation of this Industry 4.0 nowadays. You are good at Java, interested in Magento platform and creating Automation Testing tools, or just excellent in data mining/analyzing - don't hesitate to find more opportunities at SmartPay since NOW.