Product Training Specialist (Kitchen Appliances)

Training Planning & Execution: Formulate monthly/quarterly training plans aligning HQ strategy with local retail needs. Conduct onboarding, skill upgrades, product launch, and post-sales installation training.
Courseware Development: Analyze kitchen appliance features (range hoods, hobs, ovens, dishwashers, water purifiers, ETC.) to create PPTs, sales scripts, and casebooks. Monitor competitor trends to update content.
Multi-Scenario Coaching: Deliver offline and online training to store staff, PG/PBs, and dealers. Provide on-site frontline coaching on product demos, sales tactics, and customer communication.
Training Evaluation: Assess training effectiveness through tests, roleplays, store spot-checks, and sales tracking. Continuously optimize courses based on frontline feedback.
Best Practice Sharing: Extract top sales cases and service tactics from high-performing stores to build a standardized terminal knowledge base.
Localization & Technical Training: Translate HQ training materials into Vietnamese. Guide partners on hands-on product disassembly, assembly, and repair.
Other Duties: Support key campaign rollouts, generate training reports, and handle tasks assigned by line managers.