- The Commercial Senior Planner is responsible for leading demand planning and order planning processes for the Commercial team.
- This role serves as the key coordination point between Sales,
Business Development, and Factory Planning to ensure accurate forecasting, efficient production alignment, and smooth order execution.
By consolidating commercial demand and coordinating closely with factory planners, the role ensures better material forecasting, improved production follow-up, and reliable delivery commitments to customers.
* JOB DESCRIPTION
* Demand Planning & Forecast Management
- Lead the demand planning process by consolidating sales forecasts from Sales and Business Development teams.
- Analyze demand trends, order patterns, and sales pipelines to improve forecast accuracy.
- Translate commercial demand into structured planning inputs for factory planning teams.
- Work closely with factory planners to ensure material readiness and production capacity alignment.
* Commercial Order Planning
- Oversee order planning flow from order confirmation to production scheduling.
- Ensure orders are aligned with production plans and committed delivery timelines.
- Identify potential risks in capacity, materials, or lead time and propose mitigation actions.
* Cross-functional Coordination
- Act as the key coordination point between Commercial teams (Sales & Business Development) and Factory Planning.
- Align production priorities with commercial commitments and market demand.
- Support Sales teams with planning insights related to lead time, order feasibility, and delivery schedules.
* Production Monitoring & Order Follow-up
- Monitor production status of key orders and proactively follow up with factory planners when necessary.
- Ensure timely communication of production progress and delivery updates to commercial teams.
- Escalate production risks or delays when required.
* Planning Process Improvement
- Identify gaps in current planning workflows between Commercial and Factory teams.
- Propose and implement improvements to enhance planning efficiency and coordination.
- Develop planning tools, reports, and dashboards to support decision-making.
* Reporting & Analysis
- Prepare demand planning reports, order tracking reports, and planning performance dashboards.
- Provide planning insights and analysis to support Commercial management in operational and strategic decisions.
* Decision Influence & Authority
- Provide planning recommendations to prioritize production orders based on commercial demand, customer importance, and delivery commitments.
- Support Sales and Business Development teams with planning inputs for lead time commitments, order feasibility, and delivery strategies.
- Proactively identify potential supply, capacity, or material constraints and recommend planning adjustments to minimize delivery risks.
- Collaborate with Factory Planning to align production priorities with commercial objectives and customer requirements.
- Contribute to planning decisions that impact order scheduling, delivery timelines, and demand allocation.
* Key Performance Indicators (KPIs)
- Forecast Accuracy
- Order Fulfillment Rate
- On-time Delivery Performance
- Production Alignment with Commercial Demand
- Planning Efficiency and Responsiveness
* BENEFITS
- 14 days leave/year.
- Salary: Competitive (negotiable based on experience)
- Fully enjoy social insurance, health insurance, and other benefits in accordance with the provisions of the Labor Law and the Company's benefits
- 13th month salary depend on company revenue and many other attractive forms of bonus
- Provide complete equipment to serve the job
- Culture allows to maximize the abilities and creativity of personnel
- A minimum of 2 years' experience in a project management, business development or lead customer service role.
- Fluent in English, with additional languages considered a strong asset.
- Flexibility to adapt to the clients needs and a proactive attitude to resolving issues.
- Exceptional communication and interpersonal skills, with the ability to engage customers positively and understand their needs.
- High level of organization and attention to detail.
- Strong project management skills with the ability to work cross-functionally and manage multiple priorities.
