Project Coordinator / Map Operations

Location:
No.19, Tan Thuan Ward (District 7), HCMC
Working hours:
Monday to Friday
Salary range:
Up to 15.000.000 (Gross)
Contract:
12 months contract - can be extendable (2 months probation)
ROLE SUMMARY
You will support both mapping operations and on-ground project execution. Help launch new map-related features, increase user awareness, collect real-world feedback, and coordinate field activities with internal teams, vendors, and local communities. This role is ideal for someone who enjoys combining project management, fieldwork, content creation, user engagement, and hands-on operational execution.
KEY RESPONSIBILITIES
Plan and support map feature launches, user awareness, and product experience improvements.
Coordinate schedules, logistics, materials, vendors, partners, and stakeholders to ensure projects are delivered.
Support the creation of communication materials, including social media posts, posters, presentations, and short videos using Canva or similar tools.
Collect and analyze feedback from users, drivers, field teams, and stakeholders, and translate insights into actionable improvement recommendations.
Perform map operations tasks such as manual reviews, data validation, issue investigation, and feedback resolution.
Monitor project data, progress, risks, and outcomes, and prepare project updates and post-activity reports.
Collaborate with internal teams and external partners to resolve issues and ensure quality execution.
Comply with Grab's policies on confidentiality, data protection, safety, and operations.
KEY REQUIREMENT
Degree in Business, Marketing, Computer Science, Information Technology, Geography, or a related field.
Experience in project coordination, field operations, campaign execution, community engagement, or similar roles.
Strong organizational skills and the ability to manage multiple priorities.
Good analytical, logical, and problem-solving skills.
Comfortable working with data, spreadsheets, reports, and operational tools.
Basic knowledge of Canva or similar design tools.
Basic ability to edit short videos for social or internal communication purposes.
Strong verbal and written communication skills in English.
Ability to work independently, learn quickly, and execute tasks with limited supervision.
Willingness to travel locally and work on-site when required.
Strong attention to detail and a hands-on approach to problem solving.
Good to Have
Experience in marketing activation, social media, content creation, or user engagement.
Experience organizing events, focus groups, surveys, or community activities.
Knowledge of mapping concepts, geospatial data, OpenStreetMap, or location-based products.
Experience working with vendors, agencies, or external partners.
Familiarity with video-editing tools such as Cap Cut, Adobe Premiere Rush, or similar software.
Experience working in a technology, mobility, logistics, or fast-paced operations environment.