psc Receptionist

Mô tả Công việc
Receives patient at front desk by greeting, introduces service, registers data into LIS/HIS, process payment, tracks and sends result
Telephone Skills: Managing large amounts of inbound and outbound calls in a timely manner; following call center "scripts" when handling different topics, identifying customers' needs, clarifying information, research every issue and providing solutions
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Seize opportunities to upsell products when they arise
Order front office supplies and keep an inventory of stock
Ensure patient confidentiality
Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.