Public Area Supervisor

​1. Operation
​Participate in daily briefings.
​Constantly remind and meet with all Public Area staff on the importance of Standard Operating Procedures for all areas of responsibility.
​Conduct quality control inspections of all areas of the hotel and share results with the team.
​Work with Engineering to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance.
​Conduct daily briefings for all Public Area staff and monthly meetings with the Cluster Executive Housekeeper and Cluster Assistant Housekeeping Manager.
​2. Team Management
​Interview, select, and recommend potential Public Area Attendants.
​Identify and develop team members with potential.
​Conduct performance reviews with the team.
​Constantly monitor team members' appearance, attitude, and degree of professionalism.
​Develop, conduct, and maintain all staff training programs for team members, focusing on their development needs and providing them with new skills to meet the changing needs of the business.
​Prepare weekly staff schedules keeping in mind anticipated business.
​Prepare monthly reports for monthly attendance in preparation for payroll.
​Supervise cleanliness of departmental areas by conducting daily walkthroughs.
​Perform other duties assigned by Management.