Public Attendant

• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
• Replenishes guest supplies • Ensures guest services specified by superiors and guests requests are promptly and courteously met
• Reports damage or malfunction in hotel rooms to superior
• Maintains equipment in proper state of cleanliness and repair
• Maintains a section room report • Maintains a daily room checklist
• Meets with superior and takes on daily assigned tasks
• Reports and submits lost and found articles to superior immediately
• Report guest complaints to superior immediately
• Reports unusual behavior/activities on floors to supervisor
• Records room status in allocated section accurately
• Complies with hotel's health, safety and hygiene policy
• Adheres to personal grooming and hygiene standards
• Attends meetings and training sessions as required
• Creates and maintains floral arrangements
• Carry out valet services when required including delivery of linen or processing laundry orders
• Perform any other duties which may be assigned by the management from time to time.