QA Engineer - Manual

About Us
Hello Clever is building the next generation of payments and loyalty infrastructure by turning every transaction into growth for merchants.
We're an AI-powered fintech operating across 26+ markets, helping businesses move money in real time and convert payments into measurable outcomes like higher repeat rates, bigger baskets, and smarter customer engagement. Our platform combines local account-to-account rails, embedded cashback and loyalty products, and powerful data intelligence through Clever AI, so merchants can launch offers, optimise ROI, and scale faster, all through a single integration.
We recently crossed $70M in live ARR and are on track to pass $100M by the end of 2026-just 2.3 years after reaching our first $1M. It's an exciting milestone that reflects the scale of what we're building and the opportunity ahead.
We're also proud to be recognised on the global stage, including being named Australia's fastest-growing fintech, recognised in Forbes Asia's Top 100, ranked among the AFR Fastest-Growing Companies, and selected for Inc. Magazine's Best in Business.
Responsibilities
Own end-to-end manual QA for web, mobile, and payment flows (functional, integration, regression, exploratory, UAT).
Plan risk-based testing for releases: scope, estimates, test data/environments, and entry/exit criteria.
Validate E2E flows across frontend, backend, and third-party integrations (incl. multi-country/currency/payment methods).
Perform API testing (Postman or similar) and validate payment lifecycle/failure handling (refunds, settlement, retries, idempotency, webhooks).
Own defect reporting & triage and communicate quality status/risks; provide evidence-based go/no-go.
Improve regression coverage and QA process; collaborate closely with Product & Engineering.
Requirements (Must Have)
3+ years (Mid) or 5+ years (Senior) in software testing across web/mobile/API.
English communication proficiency at B2 level or above.
Proven ownership of E2E quality for complex features/releases; ability to define risk-based test strategy & release readiness (entry/exit criteria).
API testing experience (Postman or similar): auth, environments/variables, assertions, reusable collections.
Strong web fundamentals (HTTP, status codes, sessions/cookies, devtools/network) and troubleshooting across FE/BE/API/DB/integrations.
Strong bug reporting & triage: clear repro steps, severity/priority, impact, evidence (logs/screenshots/videos).
Nice to Have
Fintech/payments or other data-sensitive products.
AI feature testing (prompt regression, evaluation/safety, model/version comparison).
Using AI to support test planning, release-risk summaries, and triage.
Automation experience (UI and/or API).
Extra testing areas: KYC/auth/notifications, performance/accessibility/security, monitoring/observability, PCI-aware practices.
What We Value
Strong ownership and accountability for quality and release readiness.
Calm, structured risk-based thinking under delivery pressure.
Clear communication with engineering, product, and business stakeholders.
Practical mindset: improve processes without over-engineering.
Continuous learning and high attention to detail.
Why join Hello Clever?
High-Growth Fintech: Be part of a company leading the future of real-time payments and loyalty solutions.
Global impact - We're live in 22+ markets and growing fast.
Category-defining product - Real-time payments, instant cashback, AI-powered merchant tools.
Mission-driven - We're here to make money smarter, fairer and faster for everyone.
Dynamic Culture: Join a passionate, results-driven team that values innovation and collaboration.
How To Apply
We Like To Keep Things Simple, But We Also Want To Make Sure This Is The Right Fit For Both Of Us. Here's What To Expect
Phone screen - quick phone screen to learn a bit more about you, your experience and why you're keen to join the team
A Technical Interview - To get to know you, your experience, and what makes you tick.
A Problem Solving Interview - A final round virtual interview to showcase your skillset and your technical abilities
Sound like you? Let's talk. Drop us a note at [protected info]
Direct applicants only, no agencies.