QA Lead QA, English, Test strategy planning

JOB DESCRIPTION

Recruitment Background
CADDi is on a mission to "Unleash the potential of manufacturing."

We operate "CADDi DRAWER," a cloud-based system that supports digital transformation centered on the use of drawings, which are the most essential data in the manufacturing industry.

Expected Role

• You'll lead the definition and execution of our product QA strategy. Your mission is to continuously deliver value and earn customer trust. You'll achieve this by collaborating and discussing with stakeholders from a broad perspective, moving beyond just "how to ensure quality and improve processes" to also consider "why quality is important and what we should prioritize right now
• You will be responsible for establishing the first QA team in the Vietnamese organization from scratch.
• We expect the person who joins us in this position to work closely with both the Vietnamese development organization and the Japanese QA organization to propose and establish the ideal QA system.
• Improving non-functional requirements, including quality, is a key objective for the entire development organization, so this is a position with very high expectations.

The following are examples of specific tasks, but the scope of work is not limited to these.

• Defining the desired quality level based on product vision, business strategy, and organizational status
• Establishing QA systems and mechanisms to achieve the mission (including training and hiring QA members)
• Developing test strategies and leading test planning, design, and execution
• Reviewing product specifications from a quality perspective and proposing improvements
• Continuously promoting automated and manual testing throughout the software delivery process
• Other tasks include identifying quality-related issues and planning and promoting initiatives to address them.

Interest and experience gained from this position

• Experience playing a central role in improving quality in a rapidly growing product
• Experience in QA work in an organization conducting global business
• Experience in establishing and strengthening a QA organization
• Experience tackling difficult challenges alongside highly motivated members

MUST-HAVE REQUIREMENTS

For this position, the following are strongly requested.

• Experience leading the formulation and execution of QA strategies
• Ability to communicate fluently in English in a business setting

NICE-TO-HAVE REQUIREMENTS

• Experience in development and QA for large-scale systems spanning multiple teams
• Experience in designing test processes in accordance with standards such as ISTQB and ISO29119 and general QA practices, and implementing them in development organizations
• Experience in people management for QA teams
• Experience in QA in organizations implementing agile development

WE ARE LOOKING FOR THIS KIND OF PERSON

• Those who resonate with CADDi's mission of "Unleash the potential of Manufacturing Industry."
• Those who can discuss with stakeholders such as management and development teams from a broader perspective, not only focusing on "how to ensure quality" and "how to improve processes," but also considering "why quality is important" and "what we should focus on now."
• Those who can confront fundamental issues and take proactive action to resolve them with a sense of ownership.
• Those who can carry out tasks with a positive attitude and constructive discussions in rapidly changing and highly uncertain situations.
• Those who can communicate and discuss with others while considering their context and level of understanding, and with a respectful attitude toward others.

PRODUCT DEVELOPING ENVIRONMENT

Languages:

- Front-end: TypeScript
- Backend: Rust, TypeScript, Python

Framework/ Library

- Frontend: React, [protected info], WebGL, WebAssembly
- Backend: Rust (axum), [protected info] (Express, Fastify, NestJS), PyTorch

Infrastructure: Google Cloud, Google Kubernetes Engine, Anthos Service Mesh
Database/Data Warehouse: CloudSQL (PostgreSQL), AlloyDB, Firestore, BigQuery
APIs: GraphQL, REST, gRPC
Monitoring: Datadog, Sentry, Cloud Monitoring
Environment construction: Terraform
CI/CD: Github Actions
Authentication: Auth0
Development tools: GitHub, GitHub Copilot, Figma, Storybook
Communication tools: Slack, Discord, JIRA, Miro, Confluence

RECRUITING STEPS

1. CV screening
2. HR Interview or Online English speaking test
3. Technical assignment (work sample)
4. Technical interview (with engineers)
5. HR casual talk
   *This stage does not involve selection criteria; it serves as an opportunity to align on conditions and clarify any questions regarding the selection process.
   *HR casual talk may be schedule before or after the Technical interview.
6. Final interview (with CTO)
7. Offer meeting

• Please note that, depending on the situation, additional interviews or discussions may be proposed.
• If desired, we can arrange casual interviews with employees even during the selection process. Please feel free to consult with us.
• The average time from application to offer is about 3-4 weeks, but if you are in a hurry, please let us know. We will do our best to adjust the schedule to fit your job search timeline.

APPLICATION GUIDELINES & BENEFITS

1. Working style:
- Hybrid (come to Office at least once a week)

- Remote (depending on the case, and limited to those who can go on business trip due to Company orders)

2. Office address:
- HCMC: 7F, Gia Loc Building, No. 27-29 Nguyen Cuu Van, Ward 17, Binh Thanh District, HCMC
- Hanoi: Room 508, 5F, IDMC My Dinh, 15 Pham Hung Str., My Dinh 2 Ward, Nam Tu Liem Dist., Hanoi

3. Employment type:
- Official full-time employee
- Probation period: 2 months

4. Holidays and leave:
- Annual paid leave: 12 days
- National holidays
- Year-end holidays (December 31 to January 3)
- Tet holidays
- Others (following Labor Regulations)

5. Benefits:
- 13th month salary
- Salary review: twice a year
- 100% monthly basic salary and mandatory social insurances in 2-month probation

- Social insurance, health insurance, unemployment insurance, workers' accident compensation insurance based on monthly basic salary during the Labor Contract

- Annual health check-up
- Premium Health Insurance
- Allowances such as: child-care allowance, commuting allowance, life event congratulatory gift, etc

- Growth support such as Subsidy for server fee, support for attending external training courses
- Intensive training program (external or internal training courses, workshop; support attending conference; etc)
- Devices: PC and display of desired specifications
- Awards: Company awards, every 6 month MVP awards
- Activities: Year-end-party, team building, etc