QA Manager

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■ Package Substrate Product Quality Manager:
- Quality Management System (QMS): Develop, implement, and maintain QMS in compliance with international standards (such as ISO 9001, IATF 16949, and IPC standards). Lead internal and external quality audits.
- Customer Quality Engineering (CQE): Act as the primary point of contact for global semiconductor customers regarding quality issues, audits, and product qualifications. Manage customer complaints, RMA (Return Material Authorization), and drive timely 8D / CAPA resolutions.
- Supplier Quality Management (SQM): Establish supplier quality standards, conduct supplier audits, and monitor the performance of raw material vendors (e.g., copper foil, prepreg, dry film, solder mask).
- Process & Product Quality Control: Oversee IQC, IPQC, OQC, and Reliability Testing (ORT) teams. Monitor yield rates, defect trends, and statistical process control (SPC) data to prevent quality excursions.
- New Product Introduction (NPI): Partner with R&D, Process Engineering, and Production teams during NPI phases to ensure smooth qualification (APQP, PPAP, FMEA, Control Plans) of next-generation IC substrates (e.g., FC-BGA, FC-CSP).
- Team Leadership & Continuous Improvement: Lead, mentor, and develop a team of QA/QC engineers and inspectors. Champion Lean Six Sigma methodologies to reduce defect rates (DPPM) and improve overall manufacturing yield.