Mô tả công việc
Job Purpose
The QA Supervisor is responsible for leading and supervising Quality Assurance activities across manufacturing operations, ensuring plastic injection products and footwear midsoles comply with customer requirements, company standards, and quality objectives. The role is responsible for overseeing quality control processes, final inspection, packing compliance, shipment release, customer audits, and continuous improvement initiatives while developing a high-performing QA team.
Key Accountabilities
1. Quality Management
• Lead and supervise daily QA activities across manufacturing operations.
• Ensure products comply with customer specifications, quality standards, and internal procedures.
• Monitor quality KPIs and drive corrective actions when quality targets are not achieved.
• Ensure effective control of non-conforming products and implementation of containment actions.
• Support implementation and continuous improvement of the Quality Management System (QMS).
2. Product & Process Quality Control
• Oversee quality inspections for plastic injection products and footwear midsoles.
• Ensure inspection standards, sampling plans, and quality procedures are properly implemented.
• Review quality trends and identify potential risks affecting product quality.
• Support product qualification, process validation, and quality improvement initiatives.
3. Final Inspection, Packing & Shipment Quality
• Oversee final product inspections before shipment.
• Ensure effective control of outgoing quality control (OQC) activities.
• Verify compliance with packing requirements, including labeling, barcode accuracy, quantity verification, packaging specifications, and traceability.
• Review and approve shipment quality release decisions when required.
• Ensure customer requirements are fully met before shipment.
4. Customer Quality & Compliance
• Support customer audits, internal audits, and quality compliance activities.
• Coordinate responses to customer quality concerns and corrective actions.
• Ensure audit findings are addressed and closed within agreed timelines.
• Maintain effective communication with customers and cross-functional teams regarding quality-related matters.
5. Problem Solving & Continuous Improvement
• Lead investigations into quality issues and customer complaints.
• Facilitate Root Cause Analysis using appropriate quality tools.
• Drive CAPA implementation and effectiveness verification.
• Lead projects focused on reducing defects, scrap, and quality-related costs.
• Promote a culture of continuous improvement within the organization.
6. Team Leadership & Development
• Lead, coach, and develop QA Staff and Inspectors.
• Conduct training, competency assessments, and performance evaluations.
• Establish team objectives aligned with business and quality goals.
• Promote quality awareness and accountability across manufacturing operations.
7. Reporting & Cross-Functional Collaboration
• Prepare and present quality performance reports and KPI updates.
• Collaborate with Production, Engineering, Supply Chain, Warehouse, and other departments to resolve quality issues.
• Support new product introduction, qualification activities, and process improvements.
• Provide recommendations to management regarding quality performance and business risks.
Yêu cầu
Qualifications:
Bachelor's degree in engineering, Industrial Engineering, Polymer Engineering, Quality Management, Footwear Technology, Manufacturing Engineering, or related disciplines.
Experience:
• Minimum 5 years of experience in Quality Assurance/Quality Control within a manufacturing environment.
• At least 2 years of supervisory or team leadership experience.
• Experience in: Footwear Industry, Midsole Production or injection molding is highly preferred.
• Prior experience with Nike factories or international footwear brands is highly preferred.
Skills
• Strong knowledge of Quality Management Systems (QMS).
• Familiarity with SPC, PFMEA, Control Plans, AQL, CAPA, and Root Cause Analysis methodologies.
• Strong understanding of product quality control, final inspection, and packing verification processes.
• Knowledge of footwear midsole quality standards is highly preferred.
• Experience with plastic injection molding quality control is an advantage.
• Strong leadership, coaching, and team development skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and stakeholder management skills.
• Good command of spoken and written English.
• Proficient in Microsoft Office applications and quality reporting tools.
OUR BRAND VALUES - All employees
Reliable: Predictable or dependable; consistently good in quality or performance. Delivering what is promised on time. This can be physically measured.
Trustworthy: Worthy of being trusted; honest, open, straightforward and clear. This is the "ethical side" of Reliable.
Responsive: Reacting or replying quickly or favourably to a request. Understanding what is needed and using initiative to be proactive. We are not looking for people to be told what to do, but to use an appropriate degree of initiative.
Pioneering: Innovation or development with a clear purpose. This is not only about developing new products but looking at all our business and thinking, "what can we do differently to make a positive difference" or supporting the business in its efforts to be pioneering.
BEHAVIOURAL COMPETENCES - Managers, Supervisors and Senior Technical
Accountable and Resilient Accountable for yourself, your actions and your team including taking responsibility, facing difficulties and challenges and speaking up for what you believe is right.
Agile and Flexible Taking a flexible approach to demands of the business and your colleagues, re-evaluating and working with changing demands, minimising complexity and learning from mistakes.
Rounded Decision Maker Being able to identify, analyse and resolve problems, prioritise well, and make balanced decisions based on information, experience and judgement.
Team Player Proactively support and contribute to the team effort; respecting, recognising, encouraging and valuing others and putting the interests of the business first.
BEHAVIOURAL COMPETENCES - Senior Managers and Executive Group
Leading by Example Role Model Zotefoams' brand values, drive Zotefoams' Culture and uphold company policies and governance.
Leading by Strategic Capability Have broad knowledge and perspective, able to translate strategy into concrete deliverables and objectives for the business and your team.
Leading and Developing People Lead, develop, direct, coach, empower and communicate to your team.
Leading through the whole organisation Be effective cross functionally, break down silos, collaborate and contribute across the wider business.
Quyền lợi
Đào tạo
A dynamic team that values collaboration, continuous improvement
Giải thưởng
Opportunities for professional growth and development
Hoạt động nhóm
A supportive and innovative environment where everybody can thrive
Thông tin khác
NGÀY ĐĂNG
29/07/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Sản Xuất > Đảm Bảo Chất Lượng/Kiểm Soát Chất Lượng/Quản Lý Chất Lượng
KỸ NĂNG
Injection Molding, Quality Management, Quality Control, Inspection Process, Continuous Improvement
LĨNH VỰC
Dệt may/May mặc/Giày dép
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Nơi làm việc
- Đường Song Hành, Khu công nghiệp Lộc An - Bình Sơn, phường Long Thành, TP Đồng Nai
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 29/08/2026