QC Manager (Garments/Textile/Soft Toys) - (Ninh Thuan/ Ba Ria Vung Tau)

Key Responsibilities
• Develop, implement, and oversee quality control processes, ensuring compliance with company standards and industry regulations across all production stages.
• Carry out in-line inspections, ensuring that products meet company standards from all production sections, including components, assembly, and final packing.
• Manage and lead a team of quality inspectors, providing training, support, and guidance on quality standards, inspection techniques, and issue resolution.
• Conduct regular inspections, and audits of quality control processes at the factory, including in-line inspections, random checks, and final product inspections, ensuring adherence to standards and specifications.
• Identify areas for improvement in the production and quality control processes, collaborating with production management to implement corrective actions and preventive measures.
• Oversee attachment and component testing, such as eyes-pull and part-pulling tests, as well as random sampling tests to ensure product safety and durability.
• Work with vendors and suppliers to maintain quality standards, providing them with training and clear guidelines on our quality expectations.
• Manage and resolve customer complaints related to product quality, implementing corrective actions and working with factory management to prevent recurrence.
• Maintain detailed records of inspection processes, audit results, and corrective actions. Prepare and present weekly and monthly quality reports to senior management, summarizing defect rates, recurring issues, and improvements.
• Ensure that production samples align with approved reference samples (e.g., Gold Seal samples) regarding size, shape, materials, stuffing, and labeling.
• Conduct regular meetings with production, QC teams, vendors to review defect rates, discuss improvement strategies, and set quality objectives for upcoming production cycles.
• Report quality metrics and audit outcomes to HQ, keeping quality efforts aligned with business objectives.