Mô tả công việc
Job Summary
The Content Moderation QA position aims to ensure the consistent and high-quality execution of content moderation policies, providing feedback to enhance accuracy, minimize errors, and contribute to a positive online environment.
Yêu cầu
Key Responsibilities
Proficiency in Simplified Chinese.
B2 English level required (Able to understand/read documents).
Have at least 1-year experience in customer support and service analysis;
Having content-moderation-related skills is preferable;
Be detail-oriented with strong analytical skills;
Proficient skills with MS Office and Google Drive;
Willingness to handle multi-projects;
Having good communication skills is an advantage;
Able to work on Holidays is preferable.
Qualifications
Review the implementation & efficiency of quality and inspection systems;
Plan, conducted & monitored testing and inspection of materials and products to ensure the quality of products;
Investigate customer's claims and non-conformance issues;
Analyze data to identify areas for improvement in the quality systems;
Develop, recommend, and monitor corrective and preventative actions;
Evaluate audit findings and implement appropriate corrective action.
Quyền lợi
Why Join Gear Inc.?
1. Salary and Benefits
Attractive salary;
Attractive bonus, benefits and annual salary review;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check;
Paid leave (12 days/year).
2. Working Environment
International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
Free drinks (coffee, tea, etc.)
Laptop/computer and other equipment is provided.
Training and career development opportunities;
Free in-house gym and game room for everyone. We love board games, video games, PS5;
Thông tin khác
Thời gian làm việc
Willingness to work in shifts, including weekends or holidays as required (rotating shift, 40 hours/week).
Thông tin chung
Nơi làm việc
- Hà Nội: Tower 1 Times City, Phường Vĩnh Tuy (quận Hai Bà Trưng, quận Hoàng Mai cũ)