Quality Engineer

I. GENERAL INFORMATION
1. Job Title: Quality Engineer
2. Report to: Manufacturing Manager
3. Working Location: Phu My 3 Specialized Industrial Park, Ba Ria & Vung Tau Province, Vietnam (Shuttle bus will be provided from 3 locations: Ho Chi Minh City, Bien Hoa City, and Vung Tau City).
II. SUMMARY OF THE ROLE
Manage quality in the scope of customer quality, process quality, and supplier/out-sourced quality in accordance with ISO9001 requirements and factory quality system.
III. TASKS & RESPONSIBILITIES
Main Responsibilities:
• Implement and execute company quality management system requirements and continuously improve.
• To establish and review the quality documents (e.g. control plan, WI, test procedures, MDR, etc.)
• Responsible for customer complaints; communicate with customers on quality issues.
• Day-to-day production quality management and deal with quality problems, and to organize, implement, and follow up on corrective and preventive measures.
• Develop and monitor metrics relative to claims, scraps, rework/repair.
• New project quality development and management.
• Manage supplier quality, to control supplier qualification, be responsible for component release, and deal with supplier quality issues.
• Build up quality inspection and testing capability in factory.
• To monitor, analyze, and improve the quality situation in the production process.
• Supervise the FAT.
• Manage the quality documentation.
• Responsible for planning & coordinating the quality audit, such as customer-designated audit, Layered Process Audit, Product audit, Supplier Audit. 3rd-party audit, etc. Summarize and follow up on audit issues.
• Train and equip the staff with quality awareness and knowledge.
• To support other departments and follow up on tasks given by superiors.