Quality Management System (QMS) Specialist

Mô tả công việc
System Development & Maintenance
Design, document, and maintain the QMS framework, including standard operating procedures (SOPs), quality manuals, and process flowcharts.
Ensure the QMS remains compliant with relevant international standards (e.g., ISO 9001) and industry-specific regulations.
Manage the document control system to ensure all quality records are current, accurate, and accessible.
Audit & Compliance Management
Plan and conduct internal quality audits to identify non-conformities and operational gaps.
Coordinate external audits from regulatory bodies or certification agencies and oversee the implementation of corrective actions.
Monitor compliance across all departments and report findings to senior management.
Continuous Improvement & Training
Facilitate root-cause analysis (RCA) for quality incidents and drive the implementation of corrective and preventive actions (CAPA).
Organize and conduct QMS training programs to foster a quality-centric culture among employees.
Analyze quality performance data and key performance indicators (KPIs) to provide actionable insights for process optimization.
Yêu cầu công việc
Education & Qualifications
Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field.
Professional certification in QMS (e.g., Lead Auditor training) is highly preferred.
Experience & Knowledge
Minimum 3-5 years of experience in managing or supporting a Quality Management System in a manufacturing or professional environment.
Strong knowledge of ISO standards (e.g., ISO 9001, ISO 14001) and quality improvement methodologies like Lean or Six Sigma.
Skills & Competencies
Excellent documentation, technical writing, and process mapping skills.
Strong analytical ability to interpret data and identify systematic failures.
Proficiency in QMS software and Microsoft Office Suite.
Personality & Attitude
Highly detail-oriented, methodical, and committed to rigorous compliance.
Strong communicator capable of influencing stakeholders at all levels to uphold quality standards.