Quality Supervisor

1. Lead Asia quality team including Quality Specialists and Quality Operations Planner as well as third-party providers to support Hallmark inspection and testing across Asia, including China, Vietnam, Thailand, Sri Lanka, Indonesia, Malaysia and India.
2. Monitor supplier quality programs (CQS/SEP), ensuring Hallmark inspection audit rates support CQS/SEP maintenance requirements.
3. Oversee finished product inspection activities ensure compliance with product specifications, FR & SR requirements as well as communicate quality issues to engineers and merchandisers for follow-up actions.
4. Escalate factory issues (e.g., strikes, financial concerns) to management promptly.
5. Own and maintain quality management systems and tools such as QIMAone or equivalent platforms as well as drive corrective or preventive actions through monitoring dashboards and reports.
6. Oversee daily testing activities to ensure testing is completed as per FR protocol methods ans test information is confirmed by KC PI. Ensure no quality issues happended.
7. Act as a subject matter expert and consultant on quality, inspection, testing, packaging, and compliance topics for internal stakeholders including Product Integrity, Engineering, Merchandising, and Procurement teams.
8. Maintain and improve quality-related procedures, guideliens, and SOPs including inspection manuals, testing guidelines, and virtual inspection requirements.
9. Perform other duties as assigned by the supervisor.