Receptionist / Host

Organization- Park Hyatt Saigon
Summary
Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our hotel in Saigon District 1, including the historic Dong Khoi Street and Le Thanh Ton Street.
Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities:
2026 Triple Crown Award Winner, Condé Nast Traveler
2025 Recipient of One MICHELIN Key
2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler
2023 The 15 Best City Hotels in Asia, Travel and Leisure World's Best Awards
2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific
2023 Best 500 Hotels in the World, Travel and Leisure
2023 Forbes Travel Guide - Star Awards Winners
Our strategy is to make a difference in the lives of all those we touch - colleagues, guests, operators, community members, and shareholders alike.
We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing .
At Park Hyatt
Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience.
We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world 'finest product' and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.
In order to achieve this grand mission, it's greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel's future goals and position.
Currently, Park Hyatt Saigon is looking for a passionate and service-oriented individual to join our team as a Receptionist.
Join Hyatt and discover your place to shine in our warm, respectful, and inclusive culture.
This is an exciting opportunity to build a career in luxury hospitality while being at the heart of our guest experience journey. As a Receptionist, you will be one of the first points of contact for guests, creating memorable arrival and departure experiences and ensuring every interaction reflects Hyatt's commitment to exceptional hospitality.
As a Receptionist, you will be responsible for welcoming guests, completing check-in and check-out procedures, handling guest inquiries, and providing personalized service throughout the guest journey. You will work closely with other Rooms Division associates to deliver seamless and memorable experiences while upholding Hyatt's luxury hospitality standards.
We can offer you
Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination.
We offer
Competitive salary and service charge
International, professional, and friendly 5‐star working environment
Comprehensive training programs (orientation, leadership development, e‐learning, workshops)
Continuous learning and development opportunities
Associate Social Space and engaging associate activities
Two complimentary duty meals per shift, including weekly team menu curated by our chefs
Uniform provided with full laundry service
50% discount on food & beverage at hotel outlets
Complimentary accommodation at selected Hyatt properties worldwide
Qualifications
Previous experience in Front Office, Guest Services, hospitality, customer service, or a guest-facing role is preferred
Good communication skills in English; additional languages are an advantage
Strong communication and interpersonal skills
Ability to handle guest inquiries and requests in a professional manner
Good organizational skills and attention to detail
Comfortable working in a fast-paced operational environment and rotating shifts
Experience with hotel systems (Opera PMS) is an advantage.
Please note that this opportunity is open to local Vietnamese candidates only. Visa sponsorship and work permit support are not available for this position.