Mô tả công việc
• Welcome guests to the mall and guide them to the necessary information.
• Record customer feedback and report on a daily basis.
• Manage the lobby and ensure the cleanliness of the customer care counter area.
• Receive and answer the phone (if any) and transfer it to the relevant department.
• Support administrative work and some other related papers as assigned by management.
• Daily working time: 1 shift/day, 6 shifts/week.
• Morning shift: 8:00 AM - 5:00 PM. (1-hour lunch break)
• Afternoon shift: 1:00 PM-10:00 PM (1-hour evening break)
Yêu cầu
• Able to communicate in English, especially in listening and speaking skills
• At least 6 months of experience in customer service or a client-facing role
• Flexibility to work on shifts.
• Highly proficient in spoken and written Vietnamese
• Strong communication, problem-solving skills, and a customer service mindset.
• Proactive at work.
Quyền lợi
Chăm sóc sức khoẻ
Annual health check-up according to company policy.
Đào tạo
Professional training & coaching by experts at Source of Asia.
Khác
Working in a professional multinational environment.
Annual performance review and salary review.
Thông tin khác
NGÀY ĐĂNG
10/11/2025
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Communication, Customer Service, English, Proactive Review, Problem-solving
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
Không giới hạn
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Thông tin chung
- Thu nhập: 8tr-10tr ₫/tháng
Nơi làm việc
- 175 Phố Nguyễn Thái Học, Điện Biên, Ba Đình, Hà Nội, Việt Nam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 10/12/2025
Located in Ho Chi Minh City, we've been on a mission to seize opportunities offered by Vietnam and ASEAN to make internationalization become a reality. For more than 2 decades, our clients have defined who we are: A Source of Growth.
Way beyond a simple consulting firm, Source of Asia is an international business accelerator for corporations and entrepreneurs willing to embrace the dynamics of the region. Leveraging on our deep local expertise, we pro-actively enable you to explore new...
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