Regulatory Affairs Supervisor - Own Brand

Company Description
Company Description Watsons Vietnam is part of AS Watson Group, the world's largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 29 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
Watsons is named as the No.1 Personal Care and Beauty retailer in Asia*, currently operating 8,000 stores and more than 1,500 pharmacies in 16 markets across Asia, Europe and the Middle East.In Vietnam, Watsons operates 26 physical stores in Ho Chi Minh City, Dong Nai, Ha Noi and have online presence in 5 platforms with a professional & passionate young team, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day!
Key Responsibilities:
I/ Product Registration.
1. Cosmetic & Product Notification.
Prepare, submit and track cosmetic registration/notification files (local and imported products) with Drug Administration of Vietnam/Department of Health.
Handle registration/notification for functional food (health supplement) and household chemical products according to each group's specific regulations.
Update, renew or amend registration files whenever there is a change in formula, packaging, or applicable regulation.
Build and maintain a tracker of all registration files to ensure products are launched on time and stay compliant.
Support Own Brand (OB) product registration as the business scales up; in the future, this may include working directly with contract manufacturing factories to prepare technical files (PIF) and review formulas before registration.
2. Import Legal Documents.
Prepare legal documents needed for customs clearance (CFS, registration certificate, technical documents...)
Work with overseas suppliers/partners to collect technical documents and ingredient information (INCI, MSDS, PIF...)
Coordinate with Supply Chain/Logistics to resolve document issues that could delay customs clearance.
II/ Label & Advertising Compliance.
Check and review product label content before products goes on sale, making sure it follows current labeling regulations.
Review advertising content (packaging, website, social media, in-store materials) to avoid violations of product claims.
Apply for advertising permits when required.
III/ Post-Market Compliance.
Manage regulatory implications of changes in formula, packaging or manufacturing site after launch.
Assess and handle complaints or quality issues that have regulatory/compliance implications.
Lead the product withdrawal/recall process and respond to authorities when required.
IV/ Regulatory Monitoring & Internal Support.
Follow and update changes in laws related to cosmetics, functional foods, and household chemical products
Work closely with Category teams across all Own Brand (OB) categories and other departments (Marketing, Sales, Purchasing) to advise on legal requirements and provide training on regulatory compliance when needed
Take ownership of audit readiness (internal and external): maintain complete, up-to-date regulatory files, respond to authorities' queries on submitted files, and support audits/inspections when required
Keep the master list and master data of all registered products (registration numbers, validity/expiry dates) up to date in the system
V/ Documentation & Record-Keeping.
Keep organized digital and physical files of registration certificates and technical dossiers.
Track registration expiry dates and proactively flag files that need renewal.
VI/ Others.
Cooperate with other departments in the company for all works related to regulatory compliance.
Prepare all kinds of reports as request.
Other tasks assigned by BOD/Category Manager.
Qualifications
Bachelor's degree in Cosmetics, Chemistry, Food Technology, or related field.
2-4 years of experience as RA Executive, preferably in cosmetics/pharma/functional food industry (experience working with Drug Administration/Department of Health is a plus).
Strong understanding of cosmetic registration regulations, functional food regulations, and household chemical products.
Knowledge of the ASEAN Cosmetic Directive is a plus.
Careful, detail-oriented, able to manage multiple registration files at the same time under deadline pressure.
Good English reading skills for technical documents and good computer skills (Excel/PowerPoint)
Good communication and follow-up skills when working with government authorities
Positive mindsetfunctions and with external partners.
Proactive mindset, ability to manage multiple projects, and commitment to ethical and compliant business practices.